topic Capsule Workspace Document Control Feature in Mobile

Capsule Workspace Document Control Feature

Jeff — Wed, 04 Jul 2018 10:24:35 GMT

I've found this sk109760. Tried to update the default capsule workspace profile. End the result is :"Policy installation failed on the gateway. If the problem persists contact Check Point support (Error code: 0-2000093)".

Could someone tell me how to resolve this issue?

Re: Capsule Workspace Document Control Feature

Jeff — Wed, 04 Jul 2018 10:37:30 GMT

I'm using R80.10, standalone

Re: Capsule Workspace Document Control Feature

Jeff — Thu, 05 Jul 2018 03:17:31 GMT

Just found this strings with "error" in $FWDIR/state/__tmp/FW1/install_policy_report.txt . Unfortunately, for now it nothing says me.

============== fwk atomic load prepare start ==========
16:43:04 2000195 InternalMsg FWInstallPolicyAppKernel ERROR cmi.c 1486
fwk_cmi_prepare cmi_loader: Failed to deserialize context 392. This may be caused by too many signatures applied to this context

16:43:04 2000096 InternalMsg FWInstallPolicyAppKernel ERROR fwatom.c 8364
fwk_atomic_load_prepare 'CMI' load prepare failed

16:43:04 2000080 InternalMsg FWInstallPolicyAppKernel ERROR fwk_install_policy_app.c 207
fwk_install_policy_app_load_prepare 'fwk_atomic_load_prepare' failed

16:43:04 2 GuiMsg FW1 ERROR install_policy_mgr_kernel.c 860
install_policy_mgr_k_load_prepare Policy installation failed on gateway. If the problem persists contact Check Point support (Error code: 0-2000195).

16:43:04 6000005 InternalMsg InstallPolicyMgrKernel INFO install_policy_mgr_kernel.c 998
install_policy_mgr_k_load_prepare_rollback_apps ===== kernel load prepare rollback start ======

16:43:04 6000006 InternalMsg InstallPolicyMgrKernel INFO install_policy_mgr_kernel.c 1073
install_policy_mgr_k_load_prepare_rollback_apps ====== kernel load prepare rollback end ======

16:43:04 6000007 InternalMsg InstallPolicyMgrKernel INTERNAL install_policy_report_kernel.c 519
install_policy_r

Re: Capsule Workspace Document Control Feature

PhoneBoy — Thu, 05 Jul 2018 19:09:21 GMT

On what appliance are you running standalone with how much RAM?

I'd start troubleshooting here: "Installation failed. Reason: Load on Module failed - failed to load security policy" error during policy inst…

Re: Capsule Workspace Document Control Feature

Jeff — Mon, 09 Jul 2018 04:00:16 GMT

Good idea about memory, because i'm using just notebook with small memory size for virtualize Gaia. And thanks for guide. Just right now i have no problem with policy installation. I think the problem was related to system requirements and this is not about sk109760.