topic Re: Capsule Connect certificate in Mobile

Capsule Connect certificate

rafaelsimao — Thu, 26 Jun 2025 18:04:20 GMT

Hello mates,

With our certificate 1 day from expiration we decided to renew.

In the path we had an issue with Internal CA which was fixed.

The problem is the renew procedure is not replicated to Capsule users and other VPNs are still working.

We do have a case with TAC but still no success.

The certificate is there and valid untill 2028.

I appreciate any idea.

Re: Capsule Connect certificate

PhoneBoy — Thu, 26 Jun 2025 18:32:47 GMT

Capsule clients (Windows, iOS, Android) use the native VPN supplicant, which may not support the automatic renewal feature.
TAC should be able to confirm one way or the other.

Re: Capsule Connect certificate

rafaelsimao — Thu, 26 Jun 2025 18:48:01 GMT

Yes sir and we did the renewall process sugested from TAC (attachment).

Still failure but appreciate the answer.