topic Re: SSLVPN Portal - User Unauthorized in Mobile

SSLVPN Portal - User Unauthorized

bwaller-sp — Thu, 15 Feb 2024 15:07:48 GMT

I am trying to connect to the SSL vpn page on a linux laptop, can authenticate with my LDAP/AD account, but get an error that says my user is unauthorized. I checked the log and it states this:

The user ####### is authenticated but not authorized to log in, because there are no Mobile Access Applications associated with the User Group.

I for the life of me, can't find where I don't have access. I can connect no issue with the windows vpn client, just seems to be the SSLVPN portal. Running R81.10

Re: SSLVPN Portal - User Unauthorized

the_rock — Thu, 15 Feb 2024 15:27:40 GMT

To me, logically, if thats an error, has to be something with the config itself in smart console.

Andy

Re: SSLVPN Portal - User Unauthorized

bwaller-sp — Thu, 15 Feb 2024 15:32:39 GMT

but where? Where are the permission settings for the portal?

Re: SSLVPN Portal - User Unauthorized

the_rock — Thu, 15 Feb 2024 15:51:48 GMT

Will check on it a bit later.

Best,

Andy

Re: SSLVPN Portal - User Unauthorized

the_rock — Thu, 15 Feb 2024 16:03:38 GMT

Can you send what below looks like? Just blur out any sensitive data.

Andy

I also foiund below, but not 100% sure if its relevant in your case

https://support.checkpoint.com/results/sk/sk112374

Re: SSLVPN Portal - User Unauthorized

bwaller-sp — Thu, 15 Feb 2024 16:41:07 GMT

Re: SSLVPN Portal - User Unauthorized

the_rock — Thu, 15 Feb 2024 17:56:48 GMT

Wait, so you are saying works fine to portal itself from windows, but not linux, using exact same user?

Andy

Re: SSLVPN Portal - User Unauthorized

bwaller-sp — Thu, 15 Feb 2024 18:14:17 GMT

I can get to the portal windows or linux, but when I try to log into either, it just says “user is unauthorized”.

Re: SSLVPN Portal - User Unauthorized

the_rock — Thu, 15 Feb 2024 18:57:20 GMT

Might be worth TAC case to check further.