topic Re: Your Infinity Playblocks license will expire in 10 days in Playblocks

Your Infinity Playblocks license will expire in 10 days

G_W_Albrecht — Tue, 15 Jul 2025 09:35:35 GMT

After the partner has configured and licensed a FW cluster, the tenants Admin receives Emails from Playblocks-announcements@checkpoint.com concerning the license - but customer has never tried, enabled or licensed PlayBlocks and is very confused now. Is this a new Marketing Scheme backfiring? Any other experiences with these messages ?

Re: Your Infinity Playblocks license will expire in 10 days

_Val_ — Thu, 17 Jul 2025 09:53:47 GMT

It's probably ask TAC about this

Re: Your Infinity Playblocks license will expire in 10 days

Tal_Paz-Fridman — Thu, 17 Jul 2025 10:12:23 GMT

Adding @Tal_Ben_Bassat to see if she could look into the issue

Re: Your Infinity Playblocks license will expire in 10 days

G_W_Albrecht — Fri, 18 Jul 2025 07:07:17 GMT

Same issue in our LAB ! We had PlayBlocks enabled for testing with temporary license/Eval but over a year after t expired, i still get PlayBlock weekly update Emails starting with the phrase: License of Infinity Playblocks has expired. Renew the license to keep your system secure.

Re: Your Infinity Playblocks license will expire in 10 days

Pedro_Espindola — Tue, 22 Jul 2025 21:06:57 GMT

Same here. It seems that enabling any of the Quantum services in Infinity Portal such as SD-WAN will automatically enable Playblocks and then flood the customer/partner with emails saying it will expire soon or has expired. That on top of all the email alerts about policy install and login as expert, which might be dozens a day during inital deployment of the gateways. Very very noisy without any heads up.

Re: Your Infinity Playblocks license will expire in 10 days

the_rock — Tue, 22 Jul 2025 21:55:11 GMT

Yep...I keep getting the same, except for harmony mobile, though its expired.

Andy

Re: Your Infinity Playblocks license will expire in 10 days

G_W_Albrecht — Wed, 23 Jul 2025 09:56:21 GMT

Does not seem to be important to @Tal_Ben_Bassat

Re: Your Infinity Playblocks license will expire in 10 days

Tal_Ben_Bassat — Wed, 23 Jul 2025 10:16:15 GMT

Hi,

Thanks for raising this.

Just to clarify — Infinity PlayBlocks is a paid product, but until now, its functionality has been available without enforced licensing (essentially running in a trial mode). Starting next week, license enforcement will begin, which explains why customers are now receiving notifications — even if they never explicitly enabled or purchased PlayBlocks. In many cases, PlayBlocks may have been automatically activated through other Check Point products such as Quantum Security Gateways, Harmony Endpoint, or other integrated solutions.

PlayBlocks is a collaborative detection and response platform that works across the entire Check Point ecosystem — including Quantum, Harmony, CloudGuard, and even third-party integrations. It’s designed to provide enhanced visibility, correlate security events, and orchestrate automated responses across environments.

The emails from playblocks-announcements@checkpoint.com are likely part of this transition to license enforcement — not part of a marketing campaign — though the messaging could definitely be clearer to avoid confusion.

Hope this helps clarify things.

Thanks,
Tal

Re: Your Infinity Playblocks license will expire in 10 days

Tal_Ben_Bassat — Wed, 23 Jul 2025 10:20:08 GMT

Thanks for the message - I was on vacation, which is why I didn’t respond earlier. My team and I in R&D take every piece of feedback seriously and really appreciate the discussion here. Please see my response above.

Re: Your Infinity Playblocks license will expire in 10 days

Tal_Ben_Bassat — Wed, 23 Jul 2025 10:20:28 GMT

Thanks for the message - Please see my response above.