topic Re: DA for Upgrade R81.10SP take338 to R81.20SP in Hyperscale Firewall (Maestro)

DA for Upgrade R81.10SP take338 to R81.20SP

Ricki_Juntak — Sat, 12 Apr 2025 02:06:03 GMT

Hi Checkmates,

Can you share link download for DA if I want to upgrade MHO140 R81.10SP take 338 to R81.20SP?

I have issue upgrade MHO140 R81.10 SP take 338 with JHF T174 to R81.20SP. after import file upgrade from GAIA CPUSE proccess done, cpuse state error on event log:

The following results are not compatible with the package:

- Your partitions are not in Check Point standard format, and an upgrade is not possible. Reinstall your system and verify correct partitioning.

This installation package is not supported on Cloud environments (Microsoft Azure, Google Cloud, Amazon Web Service and Aliyun)
This installation package may not be supported on your appliance model.
For the latest software images for Check Point appliances, see sk166536
This installation package may not be supported on your server.
The installation is supported only on servers with standard Check Point partition formats.

I have try use DA from this link https://support.checkpoint.com/results/download/88806 a new latest DA

and I try DA from this link https://support.checkpoint.com/results/download/118466 a DA take 22 for r81.10SP but still failed to import the file for upgrade

Re: DA for Upgrade R81.10SP take338 to R81.20SP

Dario_Perez — Sat, 12 Apr 2025 04:11:33 GMT

https://support.checkpoint.com/results/sk/sk181892

Re: DA for Upgrade R81.10SP take338 to R81.20SP

Ricki_Juntak — Sat, 12 Apr 2025 08:11:38 GMT

Hi Dario

Thank you for response my issue,

this is the partition from mho140

[Expert@CP-MHO1:0]# df -h
Filesystem Size Used Avail Use% Mounted on
/dev/mapper/vg_splat-lv_current 20G 9.1G 11G 46% /
/dev/sda1 290M 72M 203M 27% /boot
tmpfs 7.7G 41M 7.7G 1% /dev/shm
/dev/mapper/vg_splat-lv_log 20G 12G 9.0G 56% /var/log

are have try the solution from thats SK before?

Re: DA for Upgrade R81.10SP take338 to R81.20SP

Ricki_Juntak — Sat, 12 Apr 2025 08:20:28 GMT

Hi Dario,

from SK you share sayd that symtom is different take number of r81.20SP, in my case is use T634 on SK use T631, its related,

please help to find the solution,

when we start upgrade from R80.20 SP we find same error like I sayd on this first open this threat, and can resolv after we intall the DA take 22. and we can upgrade to R81.10SP

and we know from the SK https://support.checkpoint.com/results/sk/sk177624 uprade to R81.20 we can direct upgrade from r80.20SP with JHF recommended, but we try its failed.

I'm very confuse, please help

Re: DA for Upgrade R81.10SP take338 to R81.20SP

Dario_Perez — Sat, 12 Apr 2025 08:32:00 GMT

631 and 634 is the same with VPN CVE fix only

yes, I have tried the https://support.checkpoint.com/results/sk/sk181892 and works also you can try export maestro configuration, re-image the MHO and import configuration https://support.checkpoint.com/results/sk/sk174202

Re: DA for Upgrade R81.10SP take338 to R81.20SP

Ricki_Juntak — Mon, 14 Apr 2025 05:13:33 GMT

Hi Dario,

Thank you for youe suggestion,

if we want to reimage the mho can you share how to reimage? if I'm not wrong we need to put password to reimage, can you share the password?

Re: DA for Upgrade R81.10SP take338 to R81.20SP

Dario_Perez — Mon, 14 Apr 2025 17:34:13 GMT

You can open a ticket with TAC and ask for remote session where TAC can type the password on your MHO.

Re: DA for Upgrade R81.10SP take338 to R81.20SP

Ricki_Juntak — Mon, 21 Apr 2025 03:07:22 GMT

Hi Dario,

with RnD(Anatoly) problem solve, delete file from repository and we upgrade mho from R81.10SP to R82 and the gateway use R81.20SP.

Thank you