Interface problem on MHO R81.20

Ok1 — Fri, 01 Nov 2024 15:47:11 GMT

Greetings colleagues!

Faced a problem on MHO version R81.20 Take 89 with connection of Security Gateway version R81.20 take 84

GW 16600HS connected to port 1/17/1 is defined as N/A and GW is defined as DOWN. We changed the DAC cable and everything was fine for about a week, but after that we are back to N/A on the interface and the GW status is DOWN.

It's not clear at this point. The problem is software or hardware related.
I have added screenshots with the problem to the attachment.
I would like your help in investigating the cause. Which way to go and how to troubleshoot correctly.

Re: Interface problem on MHO R81.20

Lesley — Fri, 01 Nov 2024 16:10:12 GMT

This is a good sk to start with:

https://support.checkpoint.com/results/sk/sk180812

Also i checked ongoing bugs but I don't see a hit for this issue

topic Interface problem on MHO R81.20 in Hyperscale Firewall (Maestro)

Interface problem on MHO R81.20

Re: Interface problem on MHO R81.20