topic Re: CPUSE missing on gateways in Hyperscale Firewall (Maestro)

CPUSE missing on gateways

fjulianom — Tue, 04 Jun 2024 12:00:41 GMT

Hi community,

I want to install a hotfix in one of Maestro gateways, but when I go via WebUI, I don't see the CPUSE section:

I am new in Maestro, I don't know if this is normal behaviour on Maestro gateways, or if I need to install a CPUSE Deployment Agent?

Regards,

Julián

Re: CPUSE missing on gateways

_Val_ — Tue, 04 Jun 2024 12:23:06 GMT

Are you connected to one of the appliances? You need to do that from the Orchestrator WebUI.

Re: CPUSE missing on gateways

Nir_Shamir — Tue, 04 Jun 2024 12:23:25 GMT

you need to download the JHF from the support site and install it manually , according to the instructions in Maestro Admin guide

Re: CPUSE missing on gateways

fjulianom — Tue, 04 Jun 2024 13:51:18 GMT

Hi,

Yes, that was connected to one of the appliances. The Orchestrator is the SMS? I see this in SmartConsole:

And when I connect to the WebUI of the SMS I can see the CPUSE section:

But I think this is not the orchestrator. Is it possible my customer has two gateways and a SMS without an orchestrator? Or maybe it has an orchestrator and is not visible on SmartConsole?

Regards,

Julián

Re: CPUSE missing on gateways

the_rock — Tue, 04 Jun 2024 14:40:12 GMT

What @Nir_Shamir is 100% true. Im not Maestro expert by any means either, but I recall this when PS guy was helping a customer with Maestro few years back.

Andy

Re: CPUSE missing on gateways

fjulianom — Tue, 04 Jun 2024 15:01:51 GMT

OK, thanks a lot guys!

Regards,

Julián

Re: CPUSE missing on gateways

the_rock — Tue, 04 Jun 2024 15:06:01 GMT

Glad we can help!