topic Identity Collector issues with R76SP50 Take 62 in Hyperscale Firewall (Maestro) https://community.checkpoint.com/t5/Hyperscale-Firewall-Maestro/Identity-Collector-issues-with-R76SP50-Take-62/m-p/31086#M1904 <HTML><HEAD></HEAD><BODY><P>Just wondering if anyone using IDC with chassis has had any issues on R76SP50 T62?</P><P>We just upgraded from SP30 + custom hotfix for IDC and it stopped working. Tried everything - purged all tables and killed pepd/pdpd. Recreated gateways in IDC to no avail.</P><P>sk122157 says that it should be supported from take 31</P><P>We are running VSX on chassis. IDC version 80.6</P><P></P><P>Build version looks suspiciously old in SP50, for example pepd</P><P>Name = pep<BR />Module Name = NACServer<BR />Build Number = <SPAN style="color: #ff0000;">989006018</SPAN><BR />Major Release = NGX<BR />Minor Release = R76SP_50_JHF</P><P></P><P>Whereas in SP30 it was</P><P>Module Name = NACServer<BR />Minor Release = R76SP30_jhf_t30_021<BR />Build Number = <SPAN style="color: #ff0000;">989021003</SPAN></P><P></P><P>Support case open.</P></BODY></HTML> Thu, 14 Jun 2018 03:50:26 GMT Kaspars_Zibarts 2018-06-14T03:50:26Z Identity Collector issues with R76SP50 Take 62 https://community.checkpoint.com/t5/Hyperscale-Firewall-Maestro/Identity-Collector-issues-with-R76SP50-Take-62/m-p/31086#M1904 <HTML><HEAD></HEAD><BODY><P>Just wondering if anyone using IDC with chassis has had any issues on R76SP50 T62?</P><P>We just upgraded from SP30 + custom hotfix for IDC and it stopped working. Tried everything - purged all tables and killed pepd/pdpd. Recreated gateways in IDC to no avail.</P><P>sk122157 says that it should be supported from take 31</P><P>We are running VSX on chassis. IDC version 80.6</P><P></P><P>Build version looks suspiciously old in SP50, for example pepd</P><P>Name = pep<BR />Module Name = NACServer<BR />Build Number = <SPAN style="color: #ff0000;">989006018</SPAN><BR />Major Release = NGX<BR />Minor Release = R76SP_50_JHF</P><P></P><P>Whereas in SP30 it was</P><P>Module Name = NACServer<BR />Minor Release = R76SP30_jhf_t30_021<BR />Build Number = <SPAN style="color: #ff0000;">989021003</SPAN></P><P></P><P>Support case open.</P></BODY></HTML> Thu, 14 Jun 2018 03:50:26 GMT https://community.checkpoint.com/t5/Hyperscale-Firewall-Maestro/Identity-Collector-issues-with-R76SP50-Take-62/m-p/31086#M1904 Kaspars_Zibarts 2018-06-14T03:50:26Z Re: Identity Collector issues with R76SP50 Take 62 https://community.checkpoint.com/t5/Hyperscale-Firewall-Maestro/Identity-Collector-issues-with-R76SP50-Take-62/m-p/31087#M1905 <HTML><HEAD></HEAD><BODY><P>In case anyone is running SP50 Take 62 and IA - we finally have a working fix. Versions you should be asking are:</P><P></P><P>Module Name = NACServer<BR />Minor Release = R76SP_50_JHF_T62_253<BR />Build Number = 989006002<BR />/opt/CPsuite-R76/fw1/lib/libNACServices.so<BR />/opt/CPsuite-R76/fw1/lib/libpdplib.so</P><P></P><P>Version we got was&nbsp;<SPAN style="font-size: 11.0pt;">989006002_1</SPAN></P></BODY></HTML> Thu, 02 Aug 2018 08:10:45 GMT https://community.checkpoint.com/t5/Hyperscale-Firewall-Maestro/Identity-Collector-issues-with-R76SP50-Take-62/m-p/31087#M1905 Kaspars_Zibarts 2018-08-02T08:10:45Z