topic Re: SSM sync cable is not working in Hyperscale Firewall (Maestro)

SSM sync cable is not working

Abhishek_Kumar1 — Wed, 26 Feb 2020 10:58:34 GMT

HI All -

I have an issuue with checkpoint Chassis, we have dual Chassis environment.

when we are connecting SSM to other SSM it not getting up,

i try to all possible physical connectivity changes.

I am getting below error.

NMSETH0029 Interface not in the right format, assuming it's invalid interface Sync
CLICMD0159 Error at line 1. Could not execute all commands successfully.
[Expert@gw-38c376]#

Even i tried with manufactoring default of all (4) SSM

i am also not able to connect SSM via SMO.

when i check the IP address of SSM , both having the same IP address 198.51.100.32

Could you please suggest someone with this issue.

We have collaboration support, so we dont have much support on that.

Regards

Abhishek

Re: SSM sync cable is not working

G_W_Albrecht — Wed, 26 Feb 2020 11:26:07 GMT

Even with collaborative standard support, you can tell your CCSP to open a ticket with TACfor this issue !

Re: SSM sync cable is not working

Abhishek_Kumar1 — Wed, 26 Feb 2020 13:03:35 GMT

thanks for your help.

i am try to get full-configuration output from all SSMs.

is there any way to find out the issue with config file?

i will share you full configuration output.

Re: SSM sync cable is not working

Abhishek_Kumar1 — Tue, 14 Apr 2020 16:00:01 GMT

Hi All

Issue has been resolved. with using default subnet configuration which use for internal communication between SSM,SGM, & CMS

Regards

Abhishek