topic Re: Deployment Agent Update in General Topics

Deployment Agent Update

Prashan_Attanay — Fri, 20 Oct 2017 19:24:28 GMT

"Please wait while updating the Deployment Agent" pop-up is stuck in Gaia Portal after CPUSE Agent update

Platform - Smart-1 205

Deployment Agent - DeploymentAgent_000001298_1

Re: Deployment Agent Update

KennyManrique — Fri, 20 Oct 2017 19:48:03 GMT

Hi Prashan,

To solve the issue, follow the instructions of sk109466:

"Please wait while updating the Deployment Agent" pop-up is stuck in Gaia Portal after CPUSE Agent update

Regards.

Re: Deployment Agent Update

Prashan_Attanay — Fri, 20 Oct 2017 19:59:28 GMT

Hi Kenny,

Thank you for your reply, but at the moment I'm not available to access that sk. Can you give me another link to follow ?

Re: Deployment Agent Update

Prashan_Attanay — Fri, 20 Oct 2017 20:03:24 GMT

I got this error after updating the CPUSE agent via CLI (rpm -Uhv --force CPda-00-00.i386.rpm.)

Re: Deployment Agent Update

KennyManrique — Fri, 20 Oct 2017 20:37:37 GMT

First, login to GAiA Portal Overview page.

Open a SSH connection to Firewall and execute the following in expert mode:

[Expert@HostName:0]# dbset installer:self_update_in_progress

[Expert@HostName:0]# dbset :save

Return to GAiA Portal and verify CPUSE Updates section. The message should not longer appear.

Regards.

Re: Deployment Agent Update

Prashan_Attanay — Mon, 23 Oct 2017 03:52:55 GMT

Thank you kenny

Re: Deployment Agent Update

Prashan_Attanay — Mon, 23 Oct 2017 03:53:59 GMT

We install rpm and then we restarted our unit. Then that message gone

Re: Deployment Agent Update

genisis__ — Sun, 18 Apr 2021 12:24:46 GMT

Installer the latest agent but for some reason it won't start after a reboot. I have to issue 'dastart'. Any idea if there is a SK to resolve this?

Re: Deployment Agent Update

Boaz_Orshav — Sun, 18 Apr 2021 12:42:21 GMT

I'm the team leader accountable for the Deployment Agent

Hadn't encountered such case before so will appreciate if you can run "da_cli collect_logs" (expert mode) and send me the resulted tgz containing the logs.

boazo@checkpoint.com

Thanks

Boaz

Re: Deployment Agent Update

genisis__ — Sun, 18 Apr 2021 12:53:00 GMT

Will do.

Pinged you an email, looks like we need sftp details to upload rather then email as the file size is too big.