topic Re: HCL not available in General Topics

HCL not available

HeikoAnkenbrand — Wed, 20 Mar 2019 21:35:27 GMT

Danny — Thu, 20 Sep 2018 12:53:51 GMT

HCL works for me.

G_W_Albrecht — Thu, 20 Sep 2018 13:32:24 GMT

That is the old link - dead now. This is really a nuissance, even the "RMA is finished"-emails contain an old, non-working link: https://www.checkpoint.com/services/techsupport/programs/rma-return-process.html

The new one is:

you will get there using the menue...

HeikoAnkenbrand — Thu, 20 Sep 2018 14:44:38 GMT

Danny, thx for this link.

The problem is the link on the website (see picture). If you click on the link you will get the error.

Dameon or Valeri can you please pass this internally to your colleagues?

_Val_ — Thu, 20 Sep 2018 15:29:37 GMT

Thanks, opened the ticket with MIS for this

_Val_ — Thu, 20 Sep 2018 15:30:40 GMT

Why are you saying this? If the link is on the portal, it has to work.

The link you are providing is for RMAs, no relation to HCL at all

DeletedUser — Thu, 20 Sep 2018 20:45:10 GMT

The link from to the HCL from the support site should be working for you now.

_Val_ — Fri, 21 Sep 2018 10:38:19 GMT

Yes it does, thanks

_Val_ — Fri, 21 Sep 2018 10:39:30 GMT

Heiko Ankenbrand‌ it is fixed now, thanks again

Eoghano — Tue, 06 Apr 2021 17:58:49 GMT

Looks like its broken again