topic Re: Could not connect to the Check Point Cloud in General Topics https://community.checkpoint.com/t5/General-Topics/Could-not-connect-to-the-Check-Point-Cloud/m-p/31314#M6529 <HTML><HEAD></HEAD><BODY><P>It only fails when running check for updates, updating IPS works from the same server. (gaia portal r80.10)</P></BODY></HTML> Fri, 08 Feb 2019 08:01:26 GMT Kjetil_Sortedal 2019-02-08T08:01:26Z Could not connect to the Check Point Cloud https://community.checkpoint.com/t5/General-Topics/Could-not-connect-to-the-Check-Point-Cloud/m-p/31312#M6527 <HTML><HEAD></HEAD><BODY><PRE class="" dir="ltr" style="color: #212121; background-color: #ffffff; border: none; font-size: 16px !important; padding: 0px 0.14em 0px 0px;"><SPAN>Hi I can't run check for updates on my mamangemnt server, it works on the GW servers, see picture.</SPAN></PRE><P></P><P><IMG class="image-1 jive-image" src="https://community.checkpoint.com/legacyfs/online/checkpoint/78248_pastedImage_1.png" /></P></BODY></HTML> Thu, 07 Feb 2019 12:33:00 GMT https://community.checkpoint.com/t5/General-Topics/Could-not-connect-to-the-Check-Point-Cloud/m-p/31312#M6527 Kjetil_Sortedal 2019-02-07T12:33:00Z Re: Could not connect to the Check Point Cloud https://community.checkpoint.com/t5/General-Topics/Could-not-connect-to-the-Check-Point-Cloud/m-p/31313#M6528 <HTML><HEAD></HEAD><BODY><P>I would suggest to try this:&nbsp;<A class="" href="https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&amp;solutionid=sk83520&amp;partition=General&amp;product=Security">sk83520: How to verify that Security Gateway and/or Security Management Server can access Check Point servers?</A></P></BODY></HTML> Thu, 07 Feb 2019 14:46:22 GMT https://community.checkpoint.com/t5/General-Topics/Could-not-connect-to-the-Check-Point-Cloud/m-p/31313#M6528 G_W_Albrecht 2019-02-07T14:46:22Z Re: Could not connect to the Check Point Cloud https://community.checkpoint.com/t5/General-Topics/Could-not-connect-to-the-Check-Point-Cloud/m-p/31314#M6529 <HTML><HEAD></HEAD><BODY><P>It only fails when running check for updates, updating IPS works from the same server. (gaia portal r80.10)</P></BODY></HTML> Fri, 08 Feb 2019 08:01:26 GMT https://community.checkpoint.com/t5/General-Topics/Could-not-connect-to-the-Check-Point-Cloud/m-p/31314#M6529 Kjetil_Sortedal 2019-02-08T08:01:26Z Re: Could not connect to the Check Point Cloud https://community.checkpoint.com/t5/General-Topics/Could-not-connect-to-the-Check-Point-Cloud/m-p/31315#M6530 <HTML><HEAD></HEAD><BODY><P>I recommend you double check your licenses on smartupdate and user center and next restart your SMS</P></BODY></HTML> Fri, 08 Feb 2019 14:02:42 GMT https://community.checkpoint.com/t5/General-Topics/Could-not-connect-to-the-Check-Point-Cloud/m-p/31315#M6530 Alessandro_Marr 2019-02-08T14:02:42Z