topic VPN Client - Non ATM Package Support in General Topics

VPN Client - Non ATM Package Support

Claudio_Francav — Mon, 12 Feb 2018 22:51:12 GMT

When installing the VPN Standalone Client on a Windows 10 machine, I receive a warning that the installation is not supported on an ATM client (as below). What could be causing this problem?

Re: VPN Client - Non ATM Package Support

Vladimir — Mon, 12 Feb 2018 23:10:23 GMT

Are you sure you are installing correct MSI?

Enterprise Endpoint Security E80.80 Windows Clients

Re: VPN Client - Non ATM Package Support

Claudio_Francav — Mon, 12 Feb 2018 23:24:21 GMT

Well, the device is non ATM, therefore I tried installing the E80.80 Remote Access Clients for Windows. My question is more why would a regular Windows 10 machine (that is not ATM) cause the Check Point VPN Client installation to fail because it detects that the environment is ATM?

Re: VPN Client - Non ATM Package Support

Vladimir — Mon, 12 Feb 2018 23:41:12 GMT

Hm... I am not sure why this is the case, except if the .msi is looking for the presence of the answer file for unattended installation?

Re: VPN Client - Non ATM Package Support

Claudio_Francav — Mon, 12 Feb 2018 23:50:30 GMT

That's what I'm assuming. Here's hoping someone has run into this issue, or I'll simply go the support route.

Re: VPN Client - Non ATM Package Support

PhoneBoy — Tue, 13 Feb 2018 23:04:43 GMT

I recommend checking with the TAC.

It's possible the wrong MSI is being linked on the SK.