topic SMS messgaging is down, no dual factor! in General Topics https://community.checkpoint.com/t5/General-Topics/SMS-messgaging-is-down-no-dual-factor/m-p/27733#M5653 <HTML><HEAD></HEAD><BODY><P>Dual factor SMS messages are not working, I cannot log in to my open cases&nbsp;(Salesforce?)&nbsp; It seems you do not have a category for these problems or a phone menu that corresponds.&nbsp; Where are my SMS messages going if I don't get them?</P></BODY></HTML> Fri, 25 Jan 2019 23:13:03 GMT Dan_Roddy 2019-01-25T23:13:03Z SMS messgaging is down, no dual factor! https://community.checkpoint.com/t5/General-Topics/SMS-messgaging-is-down-no-dual-factor/m-p/27733#M5653 <HTML><HEAD></HEAD><BODY><P>Dual factor SMS messages are not working, I cannot log in to my open cases&nbsp;(Salesforce?)&nbsp; It seems you do not have a category for these problems or a phone menu that corresponds.&nbsp; Where are my SMS messages going if I don't get them?</P></BODY></HTML> Fri, 25 Jan 2019 23:13:03 GMT https://community.checkpoint.com/t5/General-Topics/SMS-messgaging-is-down-no-dual-factor/m-p/27733#M5653 Dan_Roddy 2019-01-25T23:13:03Z Re: SMS messgaging is down, no dual factor! https://community.checkpoint.com/t5/General-Topics/SMS-messgaging-is-down-no-dual-factor/m-p/27734#M5654 <HTML><HEAD></HEAD><BODY><P>I'm guessing this is an authentication issue logging into UserCenter based on the description.</P><P>Best bet is to contact Account Services:&nbsp;<A class="link-titled" href="https://www.checkpoint.com/support-services/contact-support/" title="https://www.checkpoint.com/support-services/contact-support/">Contact Support | Check Point Software</A>&nbsp;</P></BODY></HTML> Sat, 26 Jan 2019 06:09:27 GMT https://community.checkpoint.com/t5/General-Topics/SMS-messgaging-is-down-no-dual-factor/m-p/27734#M5654 PhoneBoy 2019-01-26T06:09:27Z