topic Re: DiagnosticsView - CPInfo Viewer in General Topics

DiagnosticsView - CPInfo Viewer

Danny — Thu, 31 May 2018 11:49:35 GMT

DiagnosticsView is a new Support Debug Tool for Check Point Support Engineers.

It's a Windows application that replaces InfoView and offers a graphical representation of collected data from CPInfo.

It's layout is highly adjustable and features the general R80 style. Panels can be re-sized, dragged and re-arranged.

Thanks Check Point for developing such helpful tools for everydays support routines. InfoView was long outdated.

Re: DiagnosticsView - CPInfo Viewer

AlekseiShelepov — Thu, 31 May 2018 18:22:21 GMT

Hallelujah!

Finally, CPinfo has a replacement. I was waiting for it for a long-long time. Thank you Danny for sharing this info.

Re: DiagnosticsView - CPInfo Viewer

Nikolay_Nesterc — Fri, 01 Jun 2018 04:27:05 GMT

Where can I find the download link for this tool?

Re: DiagnosticsView - CPInfo Viewer

Hakan_Unsal — Fri, 01 Jun 2018 09:17:52 GMT

Where do we download this tool? I couldn't see any download link in the given articles.

Re: DiagnosticsView - CPInfo Viewer

PhoneBoy — Fri, 01 Jun 2018 14:40:13 GMT

As far as I know Hakan Unsal‌ Nikolay Nesterchuk‌ it's not something we make available to everyone.

Please check with the TAC.

Re: DiagnosticsView - CPInfo Viewer

XavierBens — Fri, 01 Jun 2018 17:02:30 GMT

Do you know, Danny Jung‌, if we will have the same update for ‌?

Re: DiagnosticsView - CPInfo Viewer

RickLin — Sun, 03 Jun 2018 15:29:48 GMT

You can download DiagnosticsView from below download link.

package installation

Re: DiagnosticsView - CPInfo Viewer

Marco_Valenti — Mon, 04 Jun 2018 07:10:32 GMT

Hey Danny , do you know if this tool offer the possibility to create a fresh file for re-initialize an internal ca?

Re: DiagnosticsView - CPInfo Viewer

PhoneBoy — Mon, 04 Jun 2018 12:40:25 GMT

That's not what the tool is for.

fwm sic_reset from the CLI should do this, though.

Re: DiagnosticsView - CPInfo Viewer

Marco_Valenti — Mon, 04 Jun 2018 13:17:04 GMT

I'll keep my infoview tight then

Re: DiagnosticsView - CPInfo Viewer

Mor_Aisenberg — Tue, 05 Jun 2018 06:52:16 GMT

Hello All,

My name is Mor Aisenberg, I am the owner of the DiagnosticsView tool.

We plan to publish an official SK with the latest download link of the tool in the next few days.

Of course we encourage anyone that uses InfoView to start using the DiagnosticsView instead.

We also would love to get your feedback and feature suggestions by sending it to:

DIAGNOSTICS_VIEW_FEATURES_BOX@AMADEUS.US.CHECKPOINT.COM

Thank You

Re: DiagnosticsView - CPInfo Viewer

Arthur_DENIS1 — Tue, 05 Jun 2018 08:39:43 GMT

Really nice tool !!!!

Re: DiagnosticsView - CPInfo Viewer

G_W_Albrecht — Tue, 05 Jun 2018 09:54:55 GMT

Nice tool ! I will provide feedback after some more testing !

Re: DiagnosticsView - CPInfo Viewer

Zach_Rack — Tue, 05 Jun 2018 13:13:00 GMT

Great tool !!

Re: DiagnosticsView - CPInfo Viewer

Nader_Assi__Old — Thu, 07 Jun 2018 13:13:19 GMT

Awesome! Thank you for sharing the download link!

Re: DiagnosticsView - CPInfo Viewer

Giancarlo_Figal — Thu, 07 Jun 2018 19:49:45 GMT

Magic!, fantastic!.....thanks!!!!

Re: DiagnosticsView - CPInfo Viewer

Anna_Fridman — Sun, 17 Jun 2018 12:50:49 GMT

Hi All,

DiagnosticsView official sk125092 has been published.

It contains the application detailed description and the download link.

For any question/suggestion, please contact us by sending an email to diagnostics_view_features_box@checkpoint.com

Thanks.

Re: DiagnosticsView - CPInfo Viewer

Huseyin_Rencber — Sun, 17 Jun 2018 17:09:08 GMT

Nice tool ! thanks for sharing. I've sent a question to the specified email address. Thanks.

Re: DiagnosticsView - CPInfo Viewer

Vincent_Bacher — Mon, 18 Jun 2018 11:00:09 GMT

Thank you Checkpoint. For years I complained about instable and old infoview and now as I moved from customer support to ps you provide this new nice tool.

Anyway. Good job, will test it nevertheless.

Re: DiagnosticsView - CPInfo Viewer

G_W_Albrecht — Mon, 18 Jun 2018 12:39:49 GMT

I have done a bit of testing - compared to InfoView, looking into the internals is much easier now. Especially the xml configuration adds a lot of new possibilities !

On the other hand, the old way of linking a Dashboard version to open the customers SMS config from cpinfo made access to all Dashboard settings very easy - now, we have to use a special VM and a migrate export to get dashboard access, and that kind of replication of customers SMS has been possible for a longer time already .

So, not everything is easier now and it will take much more time until i can inspect customers Dashboard configuration using DiagnosticsView...