topic Re: Remove Two Factor Authentication from User Center Account in General Topics

Remove Two Factor Authentication from User Center Account

Tribhawan_Singh — Tue, 22 Jan 2019 18:46:24 GMT

is there a way to remove the 2-way authentication to login into support/usercenter portal.

I am sorry but CheckPoint OTP service is just awful. very Often i don't get OTP on my phone to login onto the portal.

Can someone please help me how can i remove this 2-way auth.

Re: Remove Two Factor Authentication from User Center Account

PhoneBoy — Wed, 23 Jan 2019 04:35:34 GMT

As this is unrelated to the thread this was created in, I branched this into a new discussion.

Personally, I use the Authenticator App to provide codes, which can be configured instead of (or in addition to) SMS.

To change your 2-Step Verification settings, click on your name in UserCenter (top right) and click on Security.

You can either disable it entirely or modify the settings as desired.

Re: Remove Two Factor Authentication from User Center Account

Tribhawan_Singh — Wed, 06 Feb 2019 05:31:06 GMT

Thank you Dameon Welch-Abernathy‌ i actually found it. I think to do this with App is better than mobile sms.

Re: Remove Two Factor Authentication from User Center Account

Teimo — Wed, 28 Aug 2024 08:02:14 GMT

Hello everyone,

I have a case, where the customer did not login into the checkpoint.com site for a long time. Now he gets a 2 step verification on a device he has no access to.
So my question is which options are there to reset the 2 step verifaction and reconfigure it?

I have found a solution for the portal.checkpoint.com where it is possible to reset the 2 step ver. over an admin account where the user is managed. See screenshot I added. Is it eventually possible the same way for the usercenter accounts?

Thank you!

Re: Remove Two Factor Authentication from User Center Account

_Val_ — Wed, 28 Aug 2024 08:10:31 GMT

Open a non-technical request with TAC for this