https://community.checkpoint.com/t5/General-Topics/URL-miscategorized-as-quot-Medium-Risk-Artificial-Intelligence/m-p/277938#M46309 <P class="">We submitted a category change request for our domain <A href="https://customer.prodcomm.byondpitch.ai" target="_blank">https://customer.prodcomm.byondpitch.ai</A> (and 3 other subdomains) to change it from "Computers / Internet, Low Risk" to "Business / Economy."</P><P class="">Instead, it was recategorized to <STRONG>"Medium Risk / Artificial Intelligence (AI)"</STRONG> — which is worse. The reason given was that the site is "associated with AI services," which appears to be a false positive triggered by the .ai TLD.</P><P class="">Our service is ByondPitch (byondpitch.ai), a B2B video communication platform. These domains are used for live video sessions between businesses and clients — not AI services. All domains are verified clean on VirusTotal.</P><P class="">We received SR <STRONG>6-0004618143</STRONG> from the URL Filtering Team, which directed us to open a technical ticket — but we are not a Check Point customer and cannot open one.</P><P class="">Can anyone from the Check Point team help escalate this recategorization dispute?</P><P class="">Affected domains:</P><UL class=""><LI><A href="https://customer.prodcomm.byondpitch.ai" target="_blank">https://customer.prodcomm.byondpitch.ai</A></LI><LI><A href="https://dmin.prodcomm.byondpitch.ai" target="_blank">https://dmin.prodcomm.byondpitch.ai</A></LI><LI><A href="https://api.prodcomm.byondpitch.ai" target="_blank">https://api.prodcomm.byondpitch.ai</A></LI><LI><A href="https://web.prodcomm.byondpitch.ai" target="_blank">https://web.prodcomm.byondpitch.ai</A></LI></UL> Sun, 07 Jun 2026 11:19:29 GMT Yakov141262 2026-06-07T11:19:29Z https://community.checkpoint.com/t5/General-Topics/URL-miscategorized-as-quot-Medium-Risk-Artificial-Intelligence/m-p/277938#M46309 <P class="">We submitted a category change request for our domain <A href="https://customer.prodcomm.byondpitch.ai" target="_blank">https://customer.prodcomm.byondpitch.ai</A> (and 3 other subdomains) to change it from "Computers / Internet, Low Risk" to "Business / Economy."</P><P class="">Instead, it was recategorized to <STRONG>"Medium Risk / Artificial Intelligence (AI)"</STRONG> — which is worse. The reason given was that the site is "associated with AI services," which appears to be a false positive triggered by the .ai TLD.</P><P class="">Our service is ByondPitch (byondpitch.ai), a B2B video communication platform. These domains are used for live video sessions between businesses and clients — not AI services. All domains are verified clean on VirusTotal.</P><P class="">We received SR <STRONG>6-0004618143</STRONG> from the URL Filtering Team, which directed us to open a technical ticket — but we are not a Check Point customer and cannot open one.</P><P class="">Can anyone from the Check Point team help escalate this recategorization dispute?</P><P class="">Affected domains:</P><UL class=""><LI><A href="https://customer.prodcomm.byondpitch.ai" target="_blank">https://customer.prodcomm.byondpitch.ai</A></LI><LI><A href="https://dmin.prodcomm.byondpitch.ai" target="_blank">https://dmin.prodcomm.byondpitch.ai</A></LI><LI><A href="https://api.prodcomm.byondpitch.ai" target="_blank">https://api.prodcomm.byondpitch.ai</A></LI><LI><A href="https://web.prodcomm.byondpitch.ai" target="_blank">https://web.prodcomm.byondpitch.ai</A></LI></UL> Sun, 07 Jun 2026 11:19:29 GMT https://community.checkpoint.com/t5/General-Topics/URL-miscategorized-as-quot-Medium-Risk-Artificial-Intelligence/m-p/277938#M46309 Yakov141262 2026-06-07T11:19:29Z