topic Re: identity awareness users not connect to internet with their permissions in General Topics https://community.checkpoint.com/t5/General-Topics/identity-awareness-users-not-connect-to-internet-with-their/m-p/23086#M4586 <HTML><HEAD></HEAD><BODY><P>Yes,&nbsp;see sk120979</P></BODY></HTML> Thu, 10 May 2018 14:26:57 GMT SCSupport 2018-05-10T14:26:57Z identity awareness users not connect to internet with their permissions https://community.checkpoint.com/t5/General-Topics/identity-awareness-users-not-connect-to-internet-with-their/m-p/23085#M4585 <HTML><HEAD></HEAD><BODY><P>hi</P><P>in company some users cant connect to internet with permissions. they dropped to guest users. Every day different users are having problems. we investigated problem. we saw that there were login record in DC event and identiy collector. and There were records in pep and pdp tables about that user. when i searched logs in dashboard, i found succesfuly login logs in tracker. But some users not connect to internet with their rights. we restarted client and log out login. but nothing has changed. do you have any idea about this issue?</P></BODY></HTML> Thu, 10 May 2018 12:54:25 GMT https://community.checkpoint.com/t5/General-Topics/identity-awareness-users-not-connect-to-internet-with-their/m-p/23085#M4585 Thecoder 2018-05-10T12:54:25Z Re: identity awareness users not connect to internet with their permissions https://community.checkpoint.com/t5/General-Topics/identity-awareness-users-not-connect-to-internet-with-their/m-p/23086#M4586 <HTML><HEAD></HEAD><BODY><P>Yes,&nbsp;see sk120979</P></BODY></HTML> Thu, 10 May 2018 14:26:57 GMT https://community.checkpoint.com/t5/General-Topics/identity-awareness-users-not-connect-to-internet-with-their/m-p/23086#M4586 SCSupport 2018-05-10T14:26:57Z Re: identity awareness users not connect to internet with their permissions https://community.checkpoint.com/t5/General-Topics/identity-awareness-users-not-connect-to-internet-with-their/m-p/23087#M4587 <HTML><HEAD></HEAD><BODY><P>our version is r80.10. this sk is for r77.x</P></BODY></HTML> Fri, 11 May 2018 07:37:00 GMT https://community.checkpoint.com/t5/General-Topics/identity-awareness-users-not-connect-to-internet-with-their/m-p/23087#M4587 Thecoder 2018-05-11T07:37:00Z Re: identity awareness users not connect to internet with their permissions https://community.checkpoint.com/t5/General-Topics/identity-awareness-users-not-connect-to-internet-with-their/m-p/23088#M4588 <HTML><HEAD></HEAD><BODY><P>This is for CP TAC, i would open a SR#.</P></BODY></HTML> Fri, 11 May 2018 09:20:10 GMT https://community.checkpoint.com/t5/General-Topics/identity-awareness-users-not-connect-to-internet-with-their/m-p/23088#M4588 G_W_Albrecht 2018-05-11T09:20:10Z