topic Re: Insufficient Storage when Installing Hotfix in Security Gateway R81.20 in General Topics

Insufficient Storage when Installing Hotfix in Security Gateway R81.20

CEEJAY — Thu, 05 Mar 2026 09:59:45 GMT

I am planning to install the Jumbo Hotfix Take 120 in my Security Gateway, but upon verification, the result is not allowed due to insufficient storage in my opt/Cpda/Backup partition. As I checked the directory, there is nothing I can delete to clean up the space, the only thing that is in there is the files of my currently installed fix. I tried deleting the files of my currently installed fix then tried verficatio again but now it is not allowed due to last take files is not in the partition.

Re: Insufficient Storage when Installing Hotfix in Security Gateway R81.20

simonemantovani — Thu, 05 Mar 2026 10:18:05 GMT

could you connect to the firewall in SSH, and perform the command df-h

Then perform ls -l of the Backup directory to verify what is in that directory.

Thanks.

Re: Insufficient Storage when Installing Hotfix in Security Gateway R81.20

CheckPointerXL — Thu, 05 Mar 2026 12:43:01 GMT

that's a very misleading message, very disappointed with check point

the problem is not that folder but the root directory

try to:

find / -size +200M | grep -v /var/log | xargs ls -lharS and clean up your bigger file into / (excluded /var/log of course)

do not delete files into that folder related to current JHF or upgrade will fail

Re: Insufficient Storage when Installing Hotfix in Security Gateway R81.20

Martijn — Thu, 05 Mar 2026 13:01:38 GMT

Hi,

Please check

/opt/CPda/repository

If the system had a lot of upgrades old installtion files could be there.
You can remove them if needed.

Martijn

Re: Insufficient Storage when Installing Hotfix in Security Gateway R81.20

the_rock — Thu, 05 Mar 2026 14:04:01 GMT

You can try something like below:

find /opt/Cpda -size +300M (from expert mode, that would search for any files bigger than 300Mbs). Just make sure not to remove any database files, as that would corrupt the system once rebooted.

Re: Insufficient Storage when Installing Hotfix in Security Gateway R81.20

CEEJAY — Fri, 06 Mar 2026 00:35:00 GMT

Is this safe to do? I checked last time that there are lots of files of previous takes in the repository. Is it safe to delete them?

Re: Insufficient Storage when Installing Hotfix in Security Gateway R81.20

the_rock — Fri, 06 Mar 2026 01:17:57 GMT

Just dont delete anything from LastTake dir, those are needed for next jumbo install.

Re: Insufficient Storage when Installing Hotfix in Security Gateway R81.20

CEEJAY — Fri, 06 Mar 2026 01:19:38 GMT

Just to be safe. I will backup first all the files in that directory before deleting it. Will try this, thanks

Re: Insufficient Storage when Installing Hotfix in Security Gateway R81.20

the_rock — Fri, 06 Mar 2026 01:20:58 GMT

Yes, absolutely, good idea.

Re: Insufficient Storage when Installing Hotfix in Security Gateway R81.20

emmap — Fri, 06 Mar 2026 01:28:20 GMT

It's not the folder that's the issue, it's the whole partition that the folder is in. There's probably other things you can delete.

Re: Insufficient Storage when Installing Hotfix in Security Gateway R81.20

CEEJAY — Fri, 06 Mar 2026 02:39:13 GMT

These are the only files that is in my repository, I am currently running R81.20 with Take 105. I tried removing the files with R81.20, but still not enough and need more spaces.

Re: Insufficient Storage when Installing Hotfix in Security Gateway R81.20

Martijn — Fri, 06 Mar 2026 06:57:05 GMT

Hi,

Please use the following article to fin large files:

https://support.checkpoint.com/results/sk/sk60316

Is this gateway running for quit some time? Maybe someone left debug files on the system. Old packages in some directories or large fw monitor files that were never removed.

If a gateway has gone through a lot of (major) upgrades and is running for some time, you could think about a re-image.
Create a backup, save the CLI output and re-image the appliance using a USB.

Use the CLI output to configure the appliance, connect to the SmartCenter, install the license and you are done.
It takes some time, but you start with a clean disk.

Martijn