topic Re: "show configuration" command not display all configuration and sticks on the first lin in General Topics

"show configuration" command not display all configuration and sticks on the first lines.

cluster8 — Wed, 11 Feb 2026 22:07:56 GMT

Hello team.

I have an issue with a Security Gateway, when I type the "show configuration" command not display all configuration and the CLI stuck on the first lines, it does not show anymore when you push enter key or space bar and I need press ctl+C to stop the stuck.
It happen with the "show configuration" in clish mode, in expert mode with "clish - c "show configuration"" .
In fact when I save the configuration with "save configuration reytest.txt" (clish mode) and then I check the file with "cat reytestconfig.txt" the configuration on the file is incomplete.
A few days ago the cluster and SMS were renewed with recently models and they are in R82 with the JHF take 60, the last recommended.
By https GAIA the configuration is complete and shows good.
This behaivor is only with the active SG.

I tried with different users and the behavior is the same.

Example 1:

SF-SW2_> show configuration
#
# Configuration of SF-SW2_Tabasco
# Language version: 15.0v1
#
# Exported by cluster_8 on Wed Feb 11 15:56:18 2026
#
set installer policy check-for-updates-period 3
set installer policy periodically-self-update on
set installer policy auto-compress-snapshot on
set installer policy self-test install-policy off
set installer policy self-test network-link-up off
set installer policy self-test start-processes on
set arp table cache-size 4096
set arp table validity-timeout 60
set arp announce 2
set message banner on

set message motd off

set message caption off
set core-dump enable
set core-dump total 30000
set core-dump per_process 2
set clienv debug 0
set clienv echo-cmd off
set clienv output pretty
set clienv prompt "%M"
set clienv rows 44
set clienv syntax-check off
set dhcp6 client client-mode normal
set dhcp6 prefix-delegation method manual
set dns mode default
set dns primary 8.8.8.8
set dns secondary 10.14.1.78
set dns tertiary 10.14.1.180

Example 2:

[Expert@SF-SW2:0]# ls
reytestconfig.txt
[Expert@SF-SW2:0]# cat reytestconfig.txt
#
# Configuration of SF-SW2
# Language version: 15.0v1
#
# Exported by cluster_8 on Wed Feb 11 13:03:57 2026
#
set installer policy check-for-updates-period 3
set installer policy periodically-self-update on
set installer policy auto-compress-snapshot on
set installer policy self-test install-policy off
set installer policy self-test network-link-up off
set installer policy self-test start-processes on
set arp table cache-size 4096
set arp table validity-timeout 60
set arp announce 2
set message banner on

set message motd off

set message caption off
set core-dump enable
set core-dump total 30000
set core-dump per_process 2
set clienv debug 0
set clienv echo-cmd off
set clienv output pretty
set clienv prompt "%M"
set clienv rows 0
set clienv syntax-check off
set dhcp6 client client-mode normal
set dhcp6 prefix-delegation method manual
set dns mode default
set dns primary 8.8.8.8
set dns secondary 10.14.1.78
set dns tertiary 10.14.1.180
[Expert@SF-SW2:0]#
[Expert@SF-SW2:0]#

Re: "show configuration" command not display all configuration and sticks on the first lin

PhoneBoy — Wed, 11 Feb 2026 23:02:51 GMT

This might require TAC assistance.

Re: "show configuration" command not display all configuration and sticks on the first lin

the_rock — Wed, 11 Feb 2026 23:07:57 GMT

I would try cpstop; cpstart or reboot in short maintenance window, if you can.

Re: "show configuration" command not display all configuration and sticks on the first lin

Vincent_Bacher — Thu, 12 Feb 2026 07:40:14 GMT

The problem sounds familiar; I saw it with a customer some time ago. I remember that it had something to do with confd.

We then did things like running “show configuration” in debug mode.

clish -d 4 -c "show configuration"

Where 4 is the highest debug level.

Then I remember the analysis of confd as described in processes and daemons.

First, as indicated below, search in /var/log/messages for routed and confd search pattern.
Then to restart confd using tellpm process:confd t

Unfortunately, that's all I can remember, and it was also an older version and may not even be suitable for this use case, but maybe it will help at least a little.

sk97638 - Check Point Processes and Daemons

confd	Description	Database and configuration.
	Path	`/bin/confd`
	Important Note	Maintenance window is required to restart this daemon: When `confd` daemon is starting, by design, it restarts any currently running `routed` daemons (by sending a TERM signal). It is done to avoid possible issues in Gaia Clish (e.g., returning invalid results for routing-related commands like "`show route`"). Since `routed` daemon is responsible for all the routing in Gaia OS, short traffic outage will occur while `routed` daemon is being restarted. Since `routed` daemon is a Critical Device in Check Point cluster (since R76), cluster fail-over might occur while `routed` daemon is being restarted (refer to sk92878). In a VSX environment, restarting the routed process owned by VS0 restarts routed for all Virtual Systems. Contact Check Point support for assistance.
	Log File	`/var/log/messages`
	To Stop	`tellpm process:confd`
	To Start	`tellpm process:confd t`
	Debug	Examine `/var/log/messages`

Re: "show configuration" command not display all configuration and sticks on the first lin

Lesley — Thu, 12 Feb 2026 12:00:40 GMT

After DNS config there will be the following line:

set domainname

Maybe you can login via webgui and try to edit / change it? Maybe non supported character is used?

Re: "show configuration" command not display all configuration and sticks on the first lin

Vincent_Bacher — Sun, 15 Feb 2026 06:52:10 GMT

Hi,
were you able to find cause and solution?

Re: "show configuration" command not display all configuration and sticks on the first lin

the_rock — Sun, 15 Feb 2026 19:52:29 GMT

Hey @cluster8

Let us know once you get this sorted out.