topic Smart Console Hits count column in General Topics

Smart Console Hits count column

Mikula83 — Thu, 11 Dec 2025 10:10:52 GMT

I'm interested in what about Hit count column after reboot a gateway, is it saved or it starts from zero?

Re: Smart Console Hits count column

Vincent_Bacher — Thu, 11 Dec 2025 11:06:40 GMT

Hit Count values do not reset after a gateway reboot in SmartConsole, because the counters are stored on the Security Management Server, not on the gateway. The gateway’s local counters are transient, but the Management Server keeps the historical Hit Count data for the configured retention period — therefore the values remain visible after a reboot.

You can configure how long Hit Count data is kept in Global properties.

Re: Smart Console Hits count column

the_rock — Thu, 11 Dec 2025 12:18:04 GMT

Just follow what Vince said, because thats precisely how it works.

Re: Smart Console Hits count column

the_rock — Thu, 11 Dec 2025 15:37:20 GMT

For the context, I would suggest you set hit count up to 2 years in global properties and also, make sure it is enabled on the object itself.