topic Re: Cannot access to Product Evaluation in General Topics

Cannot access to Product Evaluation

MarcuzShinz — Thu, 30 Oct 2025 13:13:25 GMT

Has anyone been having issues accessing the product evaluation page on User Center.

’m not sure what’s going on, but I’ve been completely unable to access it for almost the entire afternoon.
The page stops loading at this link https://usercenter.checkpoint.com/ucapps/prodeval and doesn’t display any information.

Re: Cannot access to Product Evaluation

the_rock — Thu, 30 Oct 2025 13:38:13 GMT

I get the same, but status.checkpoint.com shows all green.

Re: Cannot access to Product Evaluation

MarcuzShinz — Thu, 30 Oct 2025 13:48:16 GMT

Thanks, I think the backend might be having an issue. I’ll try again tomorrow!

Re: Cannot access to Product Evaluation

the_rock — Thu, 30 Oct 2025 13:49:22 GMT

I will try later as well, but there is definitely an issue...I even tested from my phone strictly on data with wireless off and exact same problem.

Re: Cannot access to Product Evaluation

PhoneBoy — Thu, 30 Oct 2025 14:25:03 GMT

I just generated an evaluation license, FWIW.

Re: Cannot access to Product Evaluation

MarcuzShinz — Thu, 30 Oct 2025 14:29:53 GMT

Hi Team, I just checked again and everything is back to normal. It seems the page experienced an issue earlier.

Re: Cannot access to Product Evaluation

the_rock — Thu, 30 Oct 2025 14:50:57 GMT

Yup, worked for me as well now.