topic multiple user display in Smart Tracker in General Topics https://community.checkpoint.com/t5/General-Topics/multiple-user-display-in-Smart-Tracker/m-p/22092#M4178 <HTML><HEAD></HEAD><BODY><P>Good day! I installed <STRONG>CheckPoint identity Agent - Multi User Host</STRONG> on Citrix server. I see that one user allways displays</P><P>like multiple-user (list of all users on server). Other users display like single user in Smart Tracker.</P><P>I noticed a similar issue with one of CheckPoint administror. His account is displayed in Smart event like (user account(+) checkpoint account for integration with LDAP). Why can I see multiple user in Smart Tracker? What does mean a sign (plus)?</P></BODY></HTML> Tue, 08 May 2018 07:08:41 GMT Mikhail_Kalita 2018-05-08T07:08:41Z multiple user display in Smart Tracker https://community.checkpoint.com/t5/General-Topics/multiple-user-display-in-Smart-Tracker/m-p/22092#M4178 <HTML><HEAD></HEAD><BODY><P>Good day! I installed <STRONG>CheckPoint identity Agent - Multi User Host</STRONG> on Citrix server. I see that one user allways displays</P><P>like multiple-user (list of all users on server). Other users display like single user in Smart Tracker.</P><P>I noticed a similar issue with one of CheckPoint administror. His account is displayed in Smart event like (user account(+) checkpoint account for integration with LDAP). Why can I see multiple user in Smart Tracker? What does mean a sign (plus)?</P></BODY></HTML> Tue, 08 May 2018 07:08:41 GMT https://community.checkpoint.com/t5/General-Topics/multiple-user-display-in-Smart-Tracker/m-p/22092#M4178 Mikhail_Kalita 2018-05-08T07:08:41Z Re: multiple user display in Smart Tracker https://community.checkpoint.com/t5/General-Topics/multiple-user-display-in-Smart-Tracker/m-p/22093#M4179 <HTML><HEAD></HEAD><BODY><P>this is related on how you have configured the identity awareness blade , if you don't flag the option assume that only one user is connected multiple user are recognized on a single machine until the authentication timeout is reached </P></BODY></HTML> Tue, 08 May 2018 07:17:17 GMT https://community.checkpoint.com/t5/General-Topics/multiple-user-display-in-Smart-Tracker/m-p/22093#M4179 Marco_Valenti 2018-05-08T07:17:17Z