https://community.checkpoint.com/t5/General-Topics/MAS-Tunnel-Down-After-Cluster-update/m-p/249370#M41703 <P class="" data-start="178" data-end="190">Hello community</P> <P class="" data-start="192" data-end="339">We have an HA cluster with two members (active and standby). During the update to JHF99, we've noticed the same issue occurring twice in a row:</P> <OL data-start="341" data-end="590"> <LI class="" data-start="341" data-end="407"> <P class="" data-start="344" data-end="407">We start the upgrade on the standby member – no problems there.</P> </LI> <LI class="" data-start="408" data-end="509"> <P class="" data-start="411" data-end="509">We perform a failover to the upgraded node and then upgrade the second (previously active) member.</P> </LI> <LI class="" data-start="510" data-end="590"> <P class="" data-start="513" data-end="590">After the upgrade and failover, MAS shows as enabled, but the tunnel is down.</P> </LI> </OL> <P class="" data-start="592" data-end="750">Has anyone experienced something similar? Any idea why this might be happening or what we might be missing? It's happened twice now under the same conditions.</P> <P class="" data-start="752" data-end="770">Thanks in advance!</P> Tue, 20 May 2025 10:01:01 GMT RemoteUser 2025-05-20T10:01:01Z https://community.checkpoint.com/t5/General-Topics/MAS-Tunnel-Down-After-Cluster-update/m-p/249370#M41703 <P class="" data-start="178" data-end="190">Hello community</P> <P class="" data-start="192" data-end="339">We have an HA cluster with two members (active and standby). During the update to JHF99, we've noticed the same issue occurring twice in a row:</P> <OL data-start="341" data-end="590"> <LI class="" data-start="341" data-end="407"> <P class="" data-start="344" data-end="407">We start the upgrade on the standby member – no problems there.</P> </LI> <LI class="" data-start="408" data-end="509"> <P class="" data-start="411" data-end="509">We perform a failover to the upgraded node and then upgrade the second (previously active) member.</P> </LI> <LI class="" data-start="510" data-end="590"> <P class="" data-start="513" data-end="590">After the upgrade and failover, MAS shows as enabled, but the tunnel is down.</P> </LI> </OL> <P class="" data-start="592" data-end="750">Has anyone experienced something similar? Any idea why this might be happening or what we might be missing? It's happened twice now under the same conditions.</P> <P class="" data-start="752" data-end="770">Thanks in advance!</P> Tue, 20 May 2025 10:01:01 GMT https://community.checkpoint.com/t5/General-Topics/MAS-Tunnel-Down-After-Cluster-update/m-p/249370#M41703 RemoteUser 2025-05-20T10:01:01Z https://community.checkpoint.com/t5/General-Topics/MAS-Tunnel-Down-After-Cluster-update/m-p/249384#M41708 <P>DId you consult CP TAC already ?</P> Tue, 20 May 2025 11:38:17 GMT https://community.checkpoint.com/t5/General-Topics/MAS-Tunnel-Down-After-Cluster-update/m-p/249384#M41708 G_W_Albrecht 2025-05-20T11:38:17Z https://community.checkpoint.com/t5/General-Topics/MAS-Tunnel-Down-After-Cluster-update/m-p/249398#M41710 <P>yes, i'm waiting for a response</P> Tue, 20 May 2025 14:03:04 GMT https://community.checkpoint.com/t5/General-Topics/MAS-Tunnel-Down-After-Cluster-update/m-p/249398#M41710 RemoteUser 2025-05-20T14:03:04Z