topic Re: Threat Emulation error | Autonomous Threat Prevention Policy in General Topics

Threat Emulation error | Autonomous Threat Prevention Policy

Saranya_0305 — Wed, 14 May 2025 12:51:07 GMT

Dear Team,

We have Cluster setup Firewall with OS version R81.10 enabled with Autonomous Threat Prevention Policy.

There is no Proxy server configured in the Environment.

We have observed a error "Error: Communication error: could not connect to cloud" in the Smart console.

As we referred the SKs - 95235 the Threat Emulation is not up-to-date as latest.

Even we configure Checkpoint software to upload and download data from the Checkpoint cloud as per sk111080.

We have check the connectivity between Firewall ,Management Server and Checkpoint cloud.

I have attached the screenshots for reference.

- What is Autonomous Threat prevention policy and how it works?

Please assist me on this issue.

Regards,

Saranya

Tal_Paz-Fridman — Wed, 14 May 2025 12:56:44 GMT

"Error: Communication Error - Could not connect to Cloud" on Threat Emulation device

the_rock — Wed, 14 May 2025 12:56:53 GMT

What does tecli control status show?

Andy

Saranya_0305 — Wed, 14 May 2025 13:07:38 GMT

Dear Team,

The tecli control status is running.

Regards,

Saranya