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    <title>topic Re: Tips and Tricks 2024 #9 - Best Practices for TAC Engagement, Escalations, and Support Management in General Topics</title>
    <link>https://community.checkpoint.com/t5/General-Topics/Tips-and-Tricks-2024-9-Best-Practices-for-TAC-Engagement/m-p/246400#M41168</link>
    <description>&lt;P&gt;Who can I email to get it corrected? Is there generic email for such an issue?&lt;/P&gt;
&lt;P&gt;Andy&lt;/P&gt;</description>
    <pubDate>Mon, 14 Apr 2025 13:03:48 GMT</pubDate>
    <dc:creator>the_rock</dc:creator>
    <dc:date>2025-04-14T13:03:48Z</dc:date>
    <item>
      <title>Tips and Tricks 2024 #9 - Best Practices for TAC Engagement, Escalations, and Support Management</title>
      <link>https://community.checkpoint.com/t5/General-Topics/Tips-and-Tricks-2024-9-Best-Practices-for-TAC-Engagement/m-p/226570#M37849</link>
      <description>&lt;P&gt;&lt;div class="video-embed-center video-embed"&gt;&lt;iframe class="embedly-embed" src="https://cdn.embedly.com/widgets/media.html?src=https%3A%2F%2Fwww.youtube.com%2Fembed%2F8crXOyfIfJA%3Ffeature%3Doembed&amp;amp;display_name=YouTube&amp;amp;url=https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3D8crXOyfIfJA&amp;amp;image=https%3A%2F%2Fi.ytimg.com%2Fvi%2F8crXOyfIfJA%2Fhqdefault.jpg&amp;amp;type=text%2Fhtml&amp;amp;schema=youtube" width="200" height="112" scrolling="no" title="Tips and Tricks 2024 #9 - Best Practices for TAC Engagement, Escalations, and Support Management" frameborder="0" allow="autoplay; fullscreen; encrypted-media; picture-in-picture;" allowfullscreen="true"&gt;&lt;/iframe&gt;&lt;/div&gt;&lt;/P&gt;</description>
      <pubDate>Fri, 13 Sep 2024 14:37:16 GMT</pubDate>
      <guid>https://community.checkpoint.com/t5/General-Topics/Tips-and-Tricks-2024-9-Best-Practices-for-TAC-Engagement/m-p/226570#M37849</guid>
      <dc:creator>PhoneBoy</dc:creator>
      <dc:date>2024-09-13T14:37:16Z</dc:date>
    </item>
    <item>
      <title>Re: Tips and Tricks 2024 #9 - Best Practices for TAC Engagement, Escalations, and Support Management</title>
      <link>https://community.checkpoint.com/t5/General-Topics/Tips-and-Tricks-2024-9-Best-Practices-for-TAC-Engagement/m-p/246330#M41153</link>
      <description>&lt;P&gt;&lt;a href="https://community.checkpoint.com/t5/user/viewprofilepage/user-id/7"&gt;@PhoneBoy&lt;/a&gt;&amp;nbsp;Just wondering and sorry to ask this a year later (well, 6 months), but not sure why I cant get this module to show as completed when I watch the video on CP academy site? All the other modules in the lesson show as webinar, except this one shows as elearning...maybe thats why?&lt;/P&gt;
&lt;P&gt;Andy&lt;/P&gt;</description>
      <pubDate>Mon, 14 Apr 2025 02:24:55 GMT</pubDate>
      <guid>https://community.checkpoint.com/t5/General-Topics/Tips-and-Tricks-2024-9-Best-Practices-for-TAC-Engagement/m-p/246330#M41153</guid>
      <dc:creator>the_rock</dc:creator>
      <dc:date>2025-04-14T02:24:55Z</dc:date>
    </item>
    <item>
      <title>Re: Tips and Tricks 2024 #9 - Best Practices for TAC Engagement, Escalations, and Support Management</title>
      <link>https://community.checkpoint.com/t5/General-Topics/Tips-and-Tricks-2024-9-Best-Practices-for-TAC-Engagement/m-p/246398#M41167</link>
      <description>&lt;P&gt;Might have something to do with it, but not sure.&lt;/P&gt;</description>
      <pubDate>Mon, 14 Apr 2025 13:00:26 GMT</pubDate>
      <guid>https://community.checkpoint.com/t5/General-Topics/Tips-and-Tricks-2024-9-Best-Practices-for-TAC-Engagement/m-p/246398#M41167</guid>
      <dc:creator>PhoneBoy</dc:creator>
      <dc:date>2025-04-14T13:00:26Z</dc:date>
    </item>
    <item>
      <title>Re: Tips and Tricks 2024 #9 - Best Practices for TAC Engagement, Escalations, and Support Management</title>
      <link>https://community.checkpoint.com/t5/General-Topics/Tips-and-Tricks-2024-9-Best-Practices-for-TAC-Engagement/m-p/246400#M41168</link>
      <description>&lt;P&gt;Who can I email to get it corrected? Is there generic email for such an issue?&lt;/P&gt;
&lt;P&gt;Andy&lt;/P&gt;</description>
      <pubDate>Mon, 14 Apr 2025 13:03:48 GMT</pubDate>
      <guid>https://community.checkpoint.com/t5/General-Topics/Tips-and-Tricks-2024-9-Best-Practices-for-TAC-Engagement/m-p/246400#M41168</guid>
      <dc:creator>the_rock</dc:creator>
      <dc:date>2025-04-14T13:03:48Z</dc:date>
    </item>
    <item>
      <title>Re: Tips and Tricks 2024 #9 - Best Practices for TAC Engagement, Escalations, and Support Management</title>
      <link>https://community.checkpoint.com/t5/General-Topics/Tips-and-Tricks-2024-9-Best-Practices-for-TAC-Engagement/m-p/246433#M41172</link>
      <description>&lt;P&gt;Not sure what module this is referring to.&lt;BR /&gt;Send me details privately, I'll see what I can do.&lt;/P&gt;</description>
      <pubDate>Mon, 14 Apr 2025 17:51:52 GMT</pubDate>
      <guid>https://community.checkpoint.com/t5/General-Topics/Tips-and-Tricks-2024-9-Best-Practices-for-TAC-Engagement/m-p/246433#M41172</guid>
      <dc:creator>PhoneBoy</dc:creator>
      <dc:date>2025-04-14T17:51:52Z</dc:date>
    </item>
    <item>
      <title>Re: Tips and Tricks 2024 #9 - Best Practices for TAC Engagement, Escalations, and Support Management</title>
      <link>https://community.checkpoint.com/t5/General-Topics/Tips-and-Tricks-2024-9-Best-Practices-for-TAC-Engagement/m-p/246434#M41173</link>
      <description>&lt;P&gt;Just emailed you directly with a screenshot &lt;span class="lia-unicode-emoji" title=":slightly_smiling_face:"&gt;🙂&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;Andy&lt;/P&gt;</description>
      <pubDate>Mon, 14 Apr 2025 17:52:56 GMT</pubDate>
      <guid>https://community.checkpoint.com/t5/General-Topics/Tips-and-Tricks-2024-9-Best-Practices-for-TAC-Engagement/m-p/246434#M41173</guid>
      <dc:creator>the_rock</dc:creator>
      <dc:date>2025-04-14T17:52:56Z</dc:date>
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