topic R82 ICA in General Topics

R82 ICA

D_TK — Mon, 31 Mar 2025 19:09:32 GMT

did an in-place upgrade of management from r81.20 -> R82. everything seems to be working fine, can push policy, logging,... But, i noticed from smartview monitor that the CA stats are zeroed which seems odd. We have a bunch of site to sites under the same management server + users with .p12 file certs. To force the issue, i created a new cert for myself, and then revoked, no change. Am i overlooking something, or does it seem to be an issue? thanks.

Re: R82 ICA

the_rock — Mon, 31 Mar 2025 23:09:46 GMT

Good catch! I just checked in R82 mgmt, as well as R82 standalone, exact same thing.

Andy

Re: R82 ICA

Tal_Paz-Fridman — Thu, 03 Apr 2025 04:57:16 GMT

I have forwarded the issue to relevant R&D owner.

Re: R82 ICA

the_rock — Thu, 03 Apr 2025 12:05:07 GMT

Thanks Tal! Keep us posted what they say.

Andy

Re: R82 ICA

the_rock — Thu, 03 Apr 2025 12:09:51 GMT

FWIW, @D_TK , I even asked about this on support site via AI copilot and more less suggested to try reboot, restart the services and if still the same, contact support. Anyway, I tried all that, same thing. Lets see what @Tal_Paz-Fridman comes back with.

Best,

Andy

Re: R82 ICA

Tal_Paz-Fridman — Thu, 03 Apr 2025 17:31:21 GMT

To speed things up I suggest opening a ticket with Check Point Support - perhaps they might have a workaround or a quick fix.

Even if R&D owner looks at the issue now, it might time until it is included in a future release.

Re: R82 ICA

the_rock — Thu, 03 Apr 2025 18:22:40 GMT

Agree 100%