topic Re: Smartconsole doesn't show any task statuses | R82 in General Topics

Smartconsole doesn't show any task statuses | R82

Firewall_Head — Sat, 15 Mar 2025 13:26:44 GMT

Hi Checkmates,

Version: R82

My smartconsole won't show any task statuses like. policy installation.

> Tried rebooting.

>Installed the HF.

No luck 😪

========
WR,

Re: Smartconsole doesn't show any task statuses | R82

Tal_Paz-Fridman — Sun, 16 Mar 2025 08:45:17 GMT

There is an old SK but seems to have been fixed in newer versions:

https://support.checkpoint.com/results/sk/sk118853

I would suggest contacting Check Point Support

Re: Smartconsole doesn't show any task statuses | R82

the_rock — Sun, 16 Mar 2025 22:15:28 GMT

What version of smart console?

Re: Smartconsole doesn't show any task statuses | R82

the_rock — Sun, 16 Mar 2025 22:16:45 GMT

Does not appear that link loads : - (

Re: Smartconsole doesn't show any task statuses | R82

the_rock — Sun, 16 Mar 2025 22:30:02 GMT

Also, I know this may sound silly, but while back when I had that issue, I rebooted and no joy, so I did cprestart and that worked somehow.

Andy

Re: Smartconsole doesn't show any task statuses | R82

the_rock — Mon, 17 Mar 2025 00:22:13 GMT

Bro, forgot one more thing. Does this happen on EVERY pc where you have smart console installed? If you had not tested it, please try a different machine.

Andy

Re: Smartconsole doesn't show any task statuses | R82

Hadar_Hazan — Mon, 17 Mar 2025 08:44:44 GMT

Hi Firewall_Head,

This is a known issue, and we are actively working on a solution.

In the meantime, you can view your task statuses by clicking the highlighted button in the task panel, as shown in the attached image.

Let us know if you need further assistance!

Re: Smartconsole doesn't show any task statuses | R82

_Val_ — Mon, 17 Mar 2025 13:56:47 GMT