topic CPD crashed/terminated without a Core Dump or the process is consuming high CPU utilization in General Topics

CPD crashed/terminated without a Core Dump or the process is consuming high CPU utilization

AkosBakos — Wed, 08 Jan 2025 11:50:11 GMT

Hi All,

I am facing with this issue:

[ERROR] CPD (pid_of_cpd) did not send keep-alive message for x number of times

https://support.checkpoint.com/results/sk/sk101484

on a VSX environment.

The cpwd.elg exist only on the vs0, however the issue arose in one of the VSs.

Do I need to move the files in VS0, or the affected VS too?

Akos

Re: CPD crashed/terminated without a Core Dump or the process is consuming high CPU utilization

Lesley — Wed, 08 Jan 2025 19:59:11 GMT

Both SK's below states you have to go the correct vs and not vs0

https://support.checkpoint.com/results/sk/sk109940

https://support.checkpoint.com/results/sk/sk98013

Although the versions are bit older i still think they are relevant for this question

For de CPD issue. I have seen this issue in an older take, get's solved in higher take and then got introduced again in a newer take. What take you are running?

Re: CPD crashed/terminated without a Core Dump or the process is consuming high CPU utilization

the_rock — Wed, 08 Jan 2025 20:08:46 GMT

Hey brother,

AI copilot gives something similar, but take it for what its worth 🙂

Andy

************

It seems that the CPD (Check Point Daemon) process on your gateway is experiencing issues, as indicated by the error message[ERROR] CPD (pid_of_cpd) did not send keep-alive message for x number of times. This can lead to problems with SIC communication and policy installation.

Here are the steps to resolve this issue:

Stop the Check Point services:
```
cpstop
```

Remove the problematic CPEPS tables:

cd $CPDIR/database/cpeps
mkdir /var/cpeps
mv CPEPS* /var/cpeps

Start the Check Point services:
```
cpstart
```

The CPEPS tables will be recreated after CPD starts.

Note: If you are using Maestro blades, the changes must be implemented on all SGMs and require a reboot.

If the issue persists, it is recommended to contact Check Point Support for further assistance. They may need to runstraceon$CPDIR/bin/cpdto confirm the cause of the high CPU utilization or other underlying issues.

BE AWARE

Important - To prevent negative impact on your production environment, double-check the provided information in the Administration Guide for the involved product.

Learn more:

Re: CPD crashed/terminated without a Core Dump or the process is consuming high CPU utilization

AkosBakos — Wed, 08 Jan 2025 20:15:32 GMT

Yes it is older one (R81.10 something) , and the upgrade planning is in progress, but you know how it works…

things always happen in the worst moment…

Re: CPD crashed/terminated without a Core Dump or the process is consuming high CPU utilization

Lesley — Wed, 08 Jan 2025 21:30:05 GMT

If it is old take and known CPD bug issue reboot is most quick way. After long period time it will come back but in meantime you can plan upgrade.

Re: CPD crashed/terminated without a Core Dump or the process is consuming high CPU utilization

Duane_Toler — Thu, 09 Jan 2025 19:49:22 GMT

This was a known issue not too long ago, at least on the management servers. I posted a script in the Check Mates Toolbox a while back that you can run as a scheduled job.

https://community.checkpoint.com/t5/Scripts/Restart-CPD-script/m-p/217862#M1159

This may help you until you get a recent Jumbo HFA on it.

Re: CPD crashed/terminated without a Core Dump or the process is consuming high CPU utilization

AkosBakos — Fri, 10 Jan 2025 07:12:52 GMT

THX!

Re: CPD crashed/terminated without a Core Dump or the process is consuming high CPU utilization

the_rock — Fri, 10 Jan 2025 15:11:21 GMT

Hopefully upgrade to R81.20 should fix it...

Andy