topic Re: CheckPoint TAC chat keeps disconnecting in General Topics https://community.checkpoint.com/t5/General-Topics/CheckPoint-TAC-chat-keeps-disconnecting/m-p/21242#M3943 <HTML><HEAD></HEAD><BODY><P>Hey Rick,<BR /><BR /></P><P>This happened before as well. Let's see whether this will happen or not</P></BODY></HTML> Sun, 06 May 2018 14:39:42 GMT Shehan_Wickrama 2018-05-06T14:39:42Z CheckPoint TAC chat keeps disconnecting https://community.checkpoint.com/t5/General-Topics/CheckPoint-TAC-chat-keeps-disconnecting/m-p/21238#M3939 <HTML><HEAD></HEAD><BODY><P>Hey Guys,</P><P></P><P>I have experienced several times that when I open a SR and having a chat with a TAC Engineer the chat gets disconnected often automatically even though my Internet Connection is steady and strong.&nbsp;</P><P></P><P>Tried with different connection but same results.</P><P></P><P>Anyone experienced this issue?</P></BODY></HTML> Sat, 05 May 2018 12:38:35 GMT https://community.checkpoint.com/t5/General-Topics/CheckPoint-TAC-chat-keeps-disconnecting/m-p/21238#M3939 Shehan_Wickrama 2018-05-05T12:38:35Z Re: CheckPoint TAC chat keeps disconnecting https://community.checkpoint.com/t5/General-Topics/CheckPoint-TAC-chat-keeps-disconnecting/m-p/21239#M3940 <HTML><HEAD></HEAD><BODY><P class="">I’ve seen this too in the past in environments where proxies are used. Do you use a proxy?&nbsp;</P><P class="">Never took time though to figure this out because there was always a (urgent) reason for contacting TAC.</P></BODY></HTML> Sat, 05 May 2018 15:00:03 GMT https://community.checkpoint.com/t5/General-Topics/CheckPoint-TAC-chat-keeps-disconnecting/m-p/21239#M3940 RickHoppe 2018-05-05T15:00:03Z Re: CheckPoint TAC chat keeps disconnecting https://community.checkpoint.com/t5/General-Topics/CheckPoint-TAC-chat-keeps-disconnecting/m-p/21240#M3941 <HTML><HEAD></HEAD><BODY><P>Hey Rick,</P><P></P><P>Thank you for replying. No proxies used.</P></BODY></HTML> Sat, 05 May 2018 15:56:07 GMT https://community.checkpoint.com/t5/General-Topics/CheckPoint-TAC-chat-keeps-disconnecting/m-p/21240#M3941 Shehan_Wickrama 2018-05-05T15:56:07Z Re: CheckPoint TAC chat keeps disconnecting https://community.checkpoint.com/t5/General-Topics/CheckPoint-TAC-chat-keeps-disconnecting/m-p/21241#M3942 <HTML><HEAD></HEAD><BODY><P>There is a Scheduled Maintenance today.</P><P>Maybe relate to it. (guess)</P><P><A class="" href="https://status.checkpoint.com/incidents/9903r27ln6wx" style="color: #333333; font-weight: 500;" title="Scheduled Maintenance in Frankfurt data center">https://status.checkpoint.com/incidents/9903r27ln6wx</A></P><P><A class="link-titled" href="https://status.checkpoint.com" title="https://status.checkpoint.com">Check Point Services Status</A>&nbsp;</P></BODY></HTML> Sun, 06 May 2018 07:44:51 GMT https://community.checkpoint.com/t5/General-Topics/CheckPoint-TAC-chat-keeps-disconnecting/m-p/21241#M3942 RickLin 2018-05-06T07:44:51Z Re: CheckPoint TAC chat keeps disconnecting https://community.checkpoint.com/t5/General-Topics/CheckPoint-TAC-chat-keeps-disconnecting/m-p/21242#M3943 <HTML><HEAD></HEAD><BODY><P>Hey Rick,<BR /><BR /></P><P>This happened before as well. Let's see whether this will happen or not</P></BODY></HTML> Sun, 06 May 2018 14:39:42 GMT https://community.checkpoint.com/t5/General-Topics/CheckPoint-TAC-chat-keeps-disconnecting/m-p/21242#M3943 Shehan_Wickrama 2018-05-06T14:39:42Z