topic Re: I am running R77.30 on my Checkpoint cluster and am having issues with RealPresence Desktop XMPP Service not registered from the outside ONLY. I have tried every rule I can think of to fix this issue and nothing has worked. Any ideas??? in General Topics https://community.checkpoint.com/t5/General-Topics/I-am-running-R77-30-on-my-Checkpoint-cluster-and-am-having/m-p/21161#M3910 <HTML><HEAD></HEAD><BODY><P>Where are you seeing this error?&nbsp; In the firewall logs?&nbsp; On the desktop?&nbsp; </P></BODY></HTML> Thu, 11 Jan 2018 01:23:56 GMT Michael_Lawrenc 2018-01-11T01:23:56Z I am running R77.30 on my Checkpoint cluster and am having issues with RealPresence Desktop XMPP Service not registered from the outside ONLY. I have tried every rule I can think of to fix this issue and nothing has worked. Any ideas??? https://community.checkpoint.com/t5/General-Topics/I-am-running-R77-30-on-my-Checkpoint-cluster-and-am-having/m-p/21159#M3908 <HTML><HEAD></HEAD><BODY><P>I am having issues coming from the outside, in with RealPresence Desktop error "XMPP Service not registered" which in turn will not allow the User's presence to be known nor can I retrieve my directory. It works fine internally. I have tried everything I know and still nothing. Any help would be appreciated.</P></BODY></HTML> Thu, 04 Jan 2018 18:42:08 GMT https://community.checkpoint.com/t5/General-Topics/I-am-running-R77-30-on-my-Checkpoint-cluster-and-am-having/m-p/21159#M3908 Stephen_Miller 2018-01-04T18:42:08Z Re: I am running R77.30 on my Checkpoint cluster and am having issues with RealPresence Desktop XMPP Service not registered from the outside ONLY. I have tried every rule I can think of to fix this issue and nothing has worked. Any ideas??? https://community.checkpoint.com/t5/General-Topics/I-am-running-R77-30-on-my-Checkpoint-cluster-and-am-having/m-p/21160#M3909 <HTML><HEAD></HEAD><BODY><P>I recommend to this via <A href="https://sc1.checkpoint.com/documents/R77/CP_R77_SmartLog_WebAdminGuide/101421.htm">SmartLog</A> and <A href="https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&amp;solutionid=sk30583">fw monitor</A>.</P></BODY></HTML> Mon, 08 Jan 2018 11:02:00 GMT https://community.checkpoint.com/t5/General-Topics/I-am-running-R77-30-on-my-Checkpoint-cluster-and-am-having/m-p/21160#M3909 Danny 2018-01-08T11:02:00Z Re: I am running R77.30 on my Checkpoint cluster and am having issues with RealPresence Desktop XMPP Service not registered from the outside ONLY. I have tried every rule I can think of to fix this issue and nothing has worked. Any ideas??? https://community.checkpoint.com/t5/General-Topics/I-am-running-R77-30-on-my-Checkpoint-cluster-and-am-having/m-p/21161#M3910 <HTML><HEAD></HEAD><BODY><P>Where are you seeing this error?&nbsp; In the firewall logs?&nbsp; On the desktop?&nbsp; </P></BODY></HTML> Thu, 11 Jan 2018 01:23:56 GMT https://community.checkpoint.com/t5/General-Topics/I-am-running-R77-30-on-my-Checkpoint-cluster-and-am-having/m-p/21161#M3910 Michael_Lawrenc 2018-01-11T01:23:56Z