topic Re: smartconsole's gateway status in General Topics

smartconsole's gateway status

Luis_Miguel_Mig — Wed, 11 Sep 2024 11:10:47 GMT

is there any way to tweak the gateway status icon behavior and filter out specific errors or blades that can cause the gateway color to go red?

Re: smartconsole's gateway status

PhoneBoy — Wed, 11 Sep 2024 13:10:40 GMT

Not that I’m aware of.

Re: smartconsole's gateway status

the_rock — Wed, 11 Sep 2024 13:21:18 GMT

Most likely not. But, check out my post below about similar issue, see if it helps.

Andy

https://community.checkpoint.com/t5/Management/Status-warning-for-mgmt-server-object/m-p/225125/emcs_t/S2h8ZW1haWx8dG9waWNfc3Vic2NyaXB0aW9ufE0wR09DWlgwTEtaRk80fDIyNTEyNXxTVUJTQ1JJUFRJT05TfGhL#M39661

Re: smartconsole's gateway status

the_rock — Thu, 12 Sep 2024 00:32:22 GMT

If you can send us a screenshot of the error, Im sure we can assist in fixing it.

Best,

Andy

Re: smartconsole's gateway status

JozkoMrkvicka — Thu, 12 Sep 2024 05:34:50 GMT

You can only sort the status within Gateways and Servers from management. Once sorted, you will see which gateways have red, yellow or green status. You still need to hover on or open each gateway one by one to find reason of red/yellow status.

Re: smartconsole's gateway status

Luis_Miguel_Mig — Thu, 12 Sep 2024 08:13:55 GMT

The gateway is red because the IPS license has expired - I only use the IPS blade for the the core protections.
I am very aware that the IPS license has expired and it is not an issue in my environment, so I would like the gateway status to be red so it doesn't hide other issues that may arise in the future.

So that is why I was wondering if there is a way to filter out blade related checks or license related checks that may be related with the gateway icon status

Re: smartconsole's gateway status

the_rock — Thu, 12 Sep 2024 10:51:15 GMT

O right, I remember post about that. Honestly, I would be shocked if there was a way to hide that or filter it out. Maybe you can ask TAC, see what they say.

Andy

Re: smartconsole's gateway status

JozkoMrkvicka — Thu, 12 Sep 2024 19:42:30 GMT

I see.

Maybe you can open RFE to somehow ignore the latest error/warning so it wont be seen in the status as problem.

On the other side, if IPS license is expired and you dont plan to extend it, just disable IPS blade and you will get green status 😛

Re: smartconsole's gateway status

the_rock — Thu, 12 Sep 2024 19:44:51 GMT

As I said before, I dont care what anyone says, you are a GENIUS! @JozkoMrkvicka 😉

Andy

Re: smartconsole's gateway status

Luis_Miguel_Mig — Fri, 13 Sep 2024 08:29:40 GMT

That would be too easy. 😉 I need the IPS blade on.

Re: smartconsole's gateway status

the_rock — Fri, 13 Sep 2024 11:07:07 GMT

Well, I hate to put it this way, but as the saying goes...you cant have it both ways mate lol

Andy