topic Re: Active Management Server not switching in General Topics

Active Management Server not switching

sushantjoshi — Wed, 28 Aug 2024 07:54:48 GMT

I keep on getting below message while trying to switch from my current Standby Management to the Active Management

Failed to set the connected server to active, server is busy

The other weird thing is while I try to reboot the Active Management it kept on displaying backup is in progress and there is no backup process happening at that specific time.

Re: Active Management Server not switching

Tal_Paz-Fridman — Wed, 28 Aug 2024 08:15:07 GMT

Looking at past tickets on the issue this could be related to Disk Space (which also explain why the Backup is stuck).
Can you please check? Run df -kh command for example.

Re: Active Management Server not switching

sushantjoshi — Wed, 28 Aug 2024 08:33:14 GMT

This is the current status

Re: Active Management Server not switching

Tal_Paz-Fridman — Wed, 28 Aug 2024 10:37:10 GMT

Can you please check if past backups (For example Snapshots in Gaia) take a lot of space. Trying to understand if the backup is so big that it is stuck.

Re: Active Management Server not switching

the_rock — Wed, 28 Aug 2024 21:40:33 GMT

I had only seen that happen once before and it was fixed by rebooting both servers. I have no clue in the world what would cause issue like this, as we checked everything back then, sic, disk space, cpview, all looked fine.

Andy

Re: Active Management Server not switching

sushantjoshi — Wed, 04 Sep 2024 13:11:11 GMT

This was resolved once I rebooted the Active Management Server