topic Re: Domain Users failed to connect on Identity Agent in General Topics https://community.checkpoint.com/t5/General-Topics/Domain-Users-failed-to-connect-on-Identity-Agent/m-p/19821#M3684 <HTML><HEAD></HEAD><BODY><P>Are both types of users in the same AD branch/OU? If not is there any limitation set to which branches the IA is allowed to get the info from?</P></BODY></HTML> Thu, 27 Dec 2018 14:22:02 GMT Maarten_Sjouw 2018-12-27T14:22:02Z Domain Users failed to connect on Identity Agent https://community.checkpoint.com/t5/General-Topics/Domain-Users-failed-to-connect-on-Identity-Agent/m-p/19820#M3683 <HTML><HEAD></HEAD><BODY><P>Hello,</P><P></P><P>I am facing a problem with Identity Agent... The customer has implemented Identity Awareness blade, but only domain administrators users can to connect on Identity Agent, domain users cannot.</P><P></P><P>Both users are on same domain controller and I cannot see any log from SmarLog about domain users failed.</P><P></P><P>Thank you.</P><P></P><P>Alisson Lima</P></BODY></HTML> Thu, 27 Dec 2018 11:22:49 GMT https://community.checkpoint.com/t5/General-Topics/Domain-Users-failed-to-connect-on-Identity-Agent/m-p/19820#M3683 Alisson_Lima 2018-12-27T11:22:49Z Re: Domain Users failed to connect on Identity Agent https://community.checkpoint.com/t5/General-Topics/Domain-Users-failed-to-connect-on-Identity-Agent/m-p/19821#M3684 <HTML><HEAD></HEAD><BODY><P>Are both types of users in the same AD branch/OU? If not is there any limitation set to which branches the IA is allowed to get the info from?</P></BODY></HTML> Thu, 27 Dec 2018 14:22:02 GMT https://community.checkpoint.com/t5/General-Topics/Domain-Users-failed-to-connect-on-Identity-Agent/m-p/19821#M3684 Maarten_Sjouw 2018-12-27T14:22:02Z