topic Re: AV and ABOT showing Different results in CLI and Smart console (Audit Point) in General Topics

AV and ABOT showing Different results in CLI and Smart console (Audit Point)

Bulu_N — Fri, 31 May 2024 11:37:16 GMT

Dear CheckMates Team,

Smartconsole GUI client showing wrong results when CLI shows updated date so which one I can trust?

CLI showing updated one:

Antimalware update status command:

Now Smartconsole IPS showing correct but AV and ABOT showing incorrect why?????

I create a LAB environment and show the same result

Now when I checked and found this SK171644 : Protection last update status for Anti-Bot and Anti-Virus shows incorrect date in SmartConsole

Remove or backup the antimalware_protections_query.xml cache file:
[Expert@MGMT-1:0]# mv antimalware_protections_query.xml /var/tmp

So is this the solution or what is the solution?

NOTE: Still, I am not following the SK because I can't run in the production so, Please help

Re: AV and ABOT showing Different results in CLI and Smart console (Audit Point)

PhoneBoy — Fri, 31 May 2024 15:09:08 GMT

The two CLI are showing different things (cpview showing when gateway updated, cpstat shows the update package date) but they should be correct.
SmartConsole is getting the data from the XML file, presumably, so removing the file should cause the file to be regenerated (hopefully with correct information).
Seems like a harmless thing to verify in the lab.

Re: AV and ABOT showing Different results in CLI and Smart console (Audit Point)

Chris_Atkinson — Fri, 31 May 2024 15:29:02 GMT

As above these are different criteria that won't necessarily match.

Please also check if the following is helpful for you:

https://community.checkpoint.com/t5/Management/Protections-Last-Update/td-p/169402

Re: AV and ABOT showing Different results in CLI and Smart console (Audit Point)

the_rock — Sun, 02 Jun 2024 23:17:21 GMT

I see what guys are saying, Im fairly sure its cosmetic, I confirmed in both R81.10 and R81.20 labs.

Andy

Re: AV and ABOT showing Different results in CLI and Smart console (Audit Point)

the_rock — Sun, 02 Jun 2024 23:19:31 GMT

Btw, you can always do the sk Tim Hall gave in the link @Chris_Atkinson provided to force an update.

Andy