topic Re: After r77.30 is upgraded to r80.10, cpuse upload data button is not available. Have you encountered this problem?How do you solve that? in General Topics

After r77.30 is upgraded to r80.10, cpuse upload data button is not available. Have you encountered this problem?How do you solve that?

siyue_xiao — Wed, 26 Dec 2018 11:08:22 GMT

After r77.30 is upgraded to r80.10, cpuse upload data button is not available. Have you encountered this problem?How do you solve that?

Re: After r77.30 is upgraded to r80.10, cpuse upload data button is not available. Have you encountered this problem?How do you solve that?

Chris_Atkinson — Wed, 26 Dec 2018 13:28:08 GMT

Hello,

Which build of CPUSE / Deployment Agent do you have on this machine, has it been updating and is it the latest available?

Thanks,

Chris

Re: After r77.30 is upgraded to r80.10, cpuse upload data button is not available. Have you encountered this problem?How do you solve that?

siyue_xiao — Fri, 28 Dec 2018 04:01:31 GMT

Hello,

Yes, the CPUSE Agent version is the latest. Now you have used the command line to type hotfix. Now you want to know why the "import package" key is gray.

Thanks,

Siyue Xiao

Re: After r77.30 is upgraded to r80.10, cpuse upload data button is not available. Have you encountered this problem?How do you solve that?

Chris_Atkinson — Fri, 28 Dec 2018 13:51:06 GMT

Have you obtained the "configuration lock" for the WebUI session and verified the licenses and contracts are applied correctly as is required to use CPUSE...

Also to clarify are you using the "Import Package" option rather than "Add Hotfixes from the Cloud" option for a particular reason?