topic Re: UserCenter/PartnerMap Accounts to Require MFA 5 May 2024 in General Topics

UserCenter/PartnerMap Accounts to Require MFA 5 May 2024

PhoneBoy — Wed, 01 May 2024 13:56:15 GMT

On May 5th, Check Point will make Multi-Factor Authentication a requirement to for all users access UserCenter, PartnerMap, and other resources, including CheckMates. This includes customers, partners, and Check Point employees.

As you all know, Multi-Factor Authentication adds an extra layer of security to the authentication process, significantly reducing the risk of unauthorized access and enhancing the protection of sensitive data and resources.

If you have not already done so, I recommend heading over to your profile and set it up: https://usercenter.checkpoint.com/ucapps/myprofile/security

If you have issues, please contact Account Services (open a non-Technical request): https://help.checkpoint.com

Re: UserCenter/PartnerMap Accounts to Require MFA 5 May 2024

the_rock — Wed, 01 May 2024 14:31:44 GMT

Glad to see that be a requirement.

Andy

Re: UserCenter/PartnerMap Accounts to Require MFA 5 May 2024

Henrik_Noerr1 — Mon, 06 May 2024 09:26:17 GMT

Ok, luckily I am still have a session here...

How do I reset the OTP ? - Selecting *forgot password* only allows you to change the password (without otp validation)

/Henrik

Re: UserCenter/PartnerMap Accounts to Require MFA 5 May 2024

_Val_ — Mon, 06 May 2024 09:53:40 GMT

I take it, you no longer have your authentication app working?

Unfortunately, you cannot reset or change your MFA without first authenticating to your account. If you cannot receive an OTP, please ask one of the colleagues to open a non-technical support request, as PhoneBoy suggested above.

Re: UserCenter/PartnerMap Accounts to Require MFA 5 May 2024

Elena_Alberti — Mon, 06 May 2024 10:20:25 GMT

Hi,

just a simple question. How many phone numers can I register for a single account? Is there a limit?

Thanks a lot

Elena

Re: UserCenter/PartnerMap Accounts to Require MFA 5 May 2024

Henrik_Noerr1 — Mon, 06 May 2024 10:33:16 GMT

Actually I found my OTP on another phone 🙂 - some recovery otp keys would be nice to have though.

/Henrik

Re: UserCenter/PartnerMap Accounts to Require MFA 5 May 2024

_Val_ — Mon, 06 May 2024 10:44:00 GMT

@Elena_Alberti , you can register several phone numbers, definitely more than one.

Re: UserCenter/PartnerMap Accounts to Require MFA 5 May 2024

_Val_ — Mon, 06 May 2024 10:42:26 GMT

Or, you can also register your phone number to receive OTPs

Re: UserCenter/PartnerMap Accounts to Require MFA 5 May 2024

the_rock — Mon, 06 May 2024 11:16:04 GMT

Im fairly sure only one, as it does not let you enter more than one number when registering.

Andy

Re: UserCenter/PartnerMap Accounts to Require MFA 5 May 2024

PhoneBoy — Mon, 06 May 2024 17:17:19 GMT

I've registered two, so I can confirm that works 🙂

Re: UserCenter/PartnerMap Accounts to Require MFA 5 May 2024

the_rock — Mon, 06 May 2024 17:30:08 GMT

You are 100% right, I never even realized it lets you add more than 1 phone number, but I do see option is there 🙂

Andy