topic Re: backup restore error in General Topics

backup restore error

manjesh — Thu, 28 Mar 2024 08:18:41 GMT

error - hotfix file does not match to current machine to restore backup in checkpoint.

How can I fixed?

Thanks,

Barun Kumar

Re: backup restore error

Martijn — Thu, 28 Mar 2024 08:27:37 GMT

Hi,

Did you restored the system with the same software and (custom) hotfixes as the system you created the backup on?

When restoring a backup, you must be on the same version and hotfix level.

Martijn

Re: backup restore error

_Val_ — Thu, 28 Mar 2024 09:31:22 GMT

Gaia backups should only be restored on exactly the same version of software they were originally taken.

Re: backup restore error

AngelettaA — Thu, 28 Mar 2024 09:49:45 GMT

HI
manjesh,

the error you get when you try to restore is the following;

"Error: 'verify_restore_f': hotfix file does not match to current machine"

have you tried running this command in expert?
"dbset backup:override_hfs t"

and then restore again?

Re: backup restore error

Dov_Fraivert — Thu, 28 Mar 2024 10:45:26 GMT

@AngelettaA "dbset backup:override_hfs t" will work, but if there is no match in HFs there can be some incompatibility,

@manjesh Therefore - the best course is to install the same HFs on the new machine and only then restore.

Re: backup restore error

the_rock — Thu, 28 Mar 2024 12:25:46 GMT

Reference sk

https://support.checkpoint.com/results/sk/sk105883

Andy