topic Re: License warning massage in General Topics

License warning massage

aMatthew — Sat, 09 Mar 2024 16:11:53 GMT

Hi all,

We are facing a problem with our licenses.

The infrastructure consists of a Cluster with two members(FW1 and FW2).

Three VSXs are hooked to each member.

On each VSX (Active and Standby) the license expiration date is correct (2025).

On FW2 the date is correct (2025). While for FW1 it still shows me the old date (31/03/2024).

I ran a cplic print on FW1 and FW2 and on both the date is correct.

I only see the warning on smartconsole.

Is this a cosmetic iussue?

At expiration 31/03/2024 does the date automatically update to 2025?

Thanks for the support.

Re: License warning massage

the_rock — Sat, 09 Mar 2024 17:58:35 GMT

Can you send a screenshot? Also, if its central license, make sure fw1 is tied to it from smart update.

Best,

Andy

Re: License warning massage

aMatthew — Sat, 09 Mar 2024 19:14:30 GMT

Hi Andy,

Which screen do you need ?

From the smartupdate I checked and there are several licenses under FW1 , I visualized the contracts and they all expire 2025.

Re: License warning massage

aMatthew — Sat, 09 Mar 2024 19:17:55 GMT

Also, I tried to download the license for FW1 from user center , but when I try to import it to smartupdate it tells me that the license is already there.

Re: License warning massage

the_rock — Sat, 09 Mar 2024 19:30:54 GMT

Your best bet is to call in and speak with Account services, they can check, I dont believe they are open on the weekend, but you could always open regular TAC case and if they confirm for sure its not technical issue, they can transfer the case over to License folks.

Best,

Andy

Re: License warning massage

Lesley — Sat, 09 Mar 2024 20:50:29 GMT

Maybe reboot of mgmt will solve it.

Also from Smartupdate you can fetch the license from gateway. Then it will pull the key from the fw

Re: License warning massage

the_rock — Sun, 10 Mar 2024 12:42:38 GMT

Good point, rebooting the mgmt server can be done any time and may help, for sure.

Andy

Re: License warning massage

CheckPointerXL — Wed, 25 Feb 2026 14:07:53 GMT

This fixed for me

(Check Point Tech Writers removed the link to an obsolete SK article)

in addition, try this too

(Check Point Tech Writers removed the link to an obsolete SK article)

Both sk are similar lol

Please be sure no VS are active on the affected node during sk implementation