topic Re: Checkpoint Memory Upgrade in General Topics

Checkpoint Memory Upgrade

clinton1 — Tue, 08 Aug 2023 11:44:29 GMT

Good day, can anyone please point me to the section on the firewall with information about device memory( smart console/ web ui /cli). This information is needed for a memory upgrade. Thanks

Re: Checkpoint Memory Upgrade

G_W_Albrecht — Tue, 08 Aug 2023 12:00:27 GMT

Can you pleade explain what you are trying to achive ?

device memory can be displayed on unix using top, free -m, but best is cpview (also see https://support.checkpoint.com/results/sk/sk98348 for more commands and details)
SmartConsole runs under Windows and not on the GW, so use device memory from SMS as in line 1
WebUI also runs on the client OS, so use device memory from GW or SMS as in line 1
CLI runs on GW or SMS, see line 1

Re: Checkpoint Memory Upgrade

clinton1 — Tue, 08 Aug 2023 12:16:44 GMT

Thanks for your response. The purpose of inquiring about the device memory is that the firewall memory space is almost exhausted and we feel the best approach is to upgrade just as we do with most devices. I need to determine what initial factory memory the device came with in order to guide in knowing how much more memory can be bought. Hope this clarifies. Thanks.

Re: Checkpoint Memory Upgrade

Chris_Atkinson — Tue, 08 Aug 2023 12:25:48 GMT

Which model appliance are you working with?

Based on this and the output of some commands (noted above) we can help you to better understand the population / options.

Re: Checkpoint Memory Upgrade

clinton1 — Tue, 08 Aug 2023 12:36:54 GMT

Checkpoint 5100 appliance. Thanks

Re: Checkpoint Memory Upgrade

Chris_Atkinson — Tue, 08 Aug 2023 13:02:56 GMT

5100 is up to 16GB (8GB default)

Please refer:

3000 & 5000 install memory guide

5100 appliance datasheet

Re: Checkpoint Memory Upgrade

Bob_Zimmerman — Tue, 08 Aug 2023 15:37:34 GMT

What is telling you the memory is full? A lot of tools provide very misleading information about memory consumption.

Is the system swapping?

Re: Checkpoint Memory Upgrade

the_rock — Tue, 08 Aug 2023 16:33:33 GMT

To help us, it would be good to have below outputs (from expert mode)

top

free -m (or free -g)

ps -auxw

cpview (check for memory usage)

Also, you can have a look at SV monitor and see what it shows there (from smart console)

Dont start throwing money away on memory upgrade if its something that can be fixed.

Andy

Re: Checkpoint Memory Upgrade

ascoyne — Fri, 19 Jan 2024 08:53:38 GMT

Does the memory need to be purchased directly from the Check Point reseller, or can we upgrade with a matched on-the-shelf Crucial module i.e. same size and speed?

Are there licensing implications of upgrading the memory ourselves?

Re: Checkpoint Memory Upgrade

emmap — Fri, 19 Jan 2024 08:58:46 GMT

It's only supported to add RAM via a CP reseller. There's no licensing change required.

Re: Checkpoint Memory Upgrade

ascoyne — Fri, 19 Jan 2024 09:42:13 GMT

The crazy mark-up of memory from Check Point - the same module

https://uk.crucial.com/memory/ddr4/ct16g4dfd824a - 51.59

https://hssl.us/check-point-16gb-ddr4-sdram-memory-module-cpac-ram16gb-6700/ - 1029.27

Re: Checkpoint Memory Upgrade

ascoyne — Fri, 19 Jan 2024 10:49:36 GMT

We monitor using SNMP via SolarWinds. We integrate using the oids.

Re: Checkpoint Memory Upgrade

the_rock — Fri, 19 Jan 2024 12:24:05 GMT

Put it this way...do 3rd party accessories work? Yes, they do. Is it supported? No, its not. So, its all about the risk. As long as you are aware, but say you do it anyway knowing the facts beforehand, then its all up to you later to deal with any issues that would arise. As @emmap advised, there would be no licensing change, but if any problems, you would never get RMA done either.

Hope that helps.

Andy

Re: Checkpoint Memory Upgrade

ascoyne — Fri, 19 Jan 2024 12:31:14 GMT

Thank you. That makes sense. We need to think that it's the peace of mind of having support.

Re: Checkpoint Memory Upgrade

the_rock — Fri, 19 Jan 2024 12:37:48 GMT

I totally agree, thats super important. I know this may seem like a silly comparison, but I always use it having been literally all over the world...its sort of when your government advises you NOT to travel to certain country and you do it anyway, well, then you have to deal with that if something happens. Anyway, I wont say what country it was, I made the best of it and Im still here : - )

Best,

Andy