https://community.checkpoint.com/t5/General-Topics/How-to-check-device-coverage-in-checkpoint-portal/m-p/195089#M32661 <P>That assumes every SR is linked to a piece of hardware, I don’t believe that is necessarily the case.<BR />You should be able to look up by device MAC.</P> Fri, 13 Oct 2023 15:24:21 GMT PhoneBoy 2023-10-13T15:24:21Z https://community.checkpoint.com/t5/General-Topics/How-to-check-device-coverage-in-checkpoint-portal/m-p/195021#M32649 <P>Is there any link where we can give the SR. of the device and it will show us the device coverage details like we have for CISCO?</P> Fri, 13 Oct 2023 09:26:43 GMT https://community.checkpoint.com/t5/General-Topics/How-to-check-device-coverage-in-checkpoint-portal/m-p/195021#M32649 Prime 2023-10-13T09:26:43Z https://community.checkpoint.com/t5/General-Topics/How-to-check-device-coverage-in-checkpoint-portal/m-p/195036#M32650 <P data-unlink="true">I think you must have Partner Status to select My Check Point &gt; Tools &gt; Accounts, Products and Orders to search by MAC or CK.</P> Fri, 13 Oct 2023 09:52:15 GMT https://community.checkpoint.com/t5/General-Topics/How-to-check-device-coverage-in-checkpoint-portal/m-p/195036#M32650 G_W_Albrecht 2023-10-13T09:52:15Z https://community.checkpoint.com/t5/General-Topics/How-to-check-device-coverage-in-checkpoint-portal/m-p/195039#M32652 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2023-10-13 at 3.29.21 PM.png" style="width: 999px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/22796i333560381F64BBA6/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2023-10-13 at 3.29.21 PM.png" alt="Screenshot 2023-10-13 at 3.29.21 PM.png" /></span></P><P>&nbsp;</P><P>Have option to search by these options only. SR is not there.</P> Fri, 13 Oct 2023 10:00:27 GMT https://community.checkpoint.com/t5/General-Topics/How-to-check-device-coverage-in-checkpoint-portal/m-p/195039#M32652 Prime 2023-10-13T10:00:27Z https://community.checkpoint.com/t5/General-Topics/How-to-check-device-coverage-in-checkpoint-portal/m-p/195042#M32653 <P>Here you write in the MAC of the unit.</P> Fri, 13 Oct 2023 10:29:29 GMT https://community.checkpoint.com/t5/General-Topics/How-to-check-device-coverage-in-checkpoint-portal/m-p/195042#M32653 G_W_Albrecht 2023-10-13T10:29:29Z https://community.checkpoint.com/t5/General-Topics/How-to-check-device-coverage-in-checkpoint-portal/m-p/195089#M32661 <P>That assumes every SR is linked to a piece of hardware, I don’t believe that is necessarily the case.<BR />You should be able to look up by device MAC.</P> Fri, 13 Oct 2023 15:24:21 GMT https://community.checkpoint.com/t5/General-Topics/How-to-check-device-coverage-in-checkpoint-portal/m-p/195089#M32661 PhoneBoy 2023-10-13T15:24:21Z