topic Re: When you enable HTTPS inspection, gmail does not work. in General Topics

When you enable HTTPS inspection, gmail does not work.

Anna_Ushakova — Tue, 20 Nov 2018 13:50:20 GMT

When you enable HTTPS inspection, gmail does not work. When you open it in Chrome, a gray screen appears. If you disable the HTTPS inspection everything is working correctly.

Re: When you enable HTTPS inspection, gmail does not work.

G_W_Albrecht — Tue, 20 Nov 2018 13:55:00 GMT

That is true, see sk136272: After upgrade to R80.10, unable to compose email in Gmail when https inspection and IPS are enabled for a solution !

Re: When you enable HTTPS inspection, gmail does not work.

Marcel_Wildenbe — Tue, 20 Nov 2018 14:14:02 GMT

Isn't the CVE-2013-0025 only applicable to Internet Explorer? I am doing a test here with Chrome and R80.10 HTTPS Inspection is not nagging me...

Threat Description:

A remote code execution vulnerability has been reported in Microsoft Internet Explorer.

Re: When you enable HTTPS inspection, gmail does not work.

Anna_Ushakova — Tue, 20 Nov 2018 14:23:58 GMT

not helped. The problem is only in Chrome.

Re: When you enable HTTPS inspection, gmail does not work.

Ryan_St__Germai — Tue, 20 Nov 2018 14:26:18 GMT

What gateway version are you on?

Re: When you enable HTTPS inspection, gmail does not work.

G_W_Albrecht — Tue, 20 Nov 2018 14:27:34 GMT

Also not by creating https bypass for URL https://mail.google.com/..... ?

Re: When you enable HTTPS inspection, gmail does not work.

Anna_Ushakova — Tue, 20 Nov 2018 14:42:16 GMT

80.10

Re: When you enable HTTPS inspection, gmail does not work.

PhoneBoy — Tue, 20 Nov 2018 19:29:52 GMT

Does it work for other browsers?

What do you see in the logs from this client when the behavior is observed?

I would engage the TAC so we can properly troubleshoot.

Re: When you enable HTTPS inspection, gmail does not work.

Anna_Ushakova — Wed, 21 Nov 2018 07:46:27 GMT

In other browsers everything works correctly.

in logs nothing is blocked.

Re: When you enable HTTPS inspection, gmail does not work.

Marcel_Wildenbe — Wed, 21 Nov 2018 07:57:33 GMT

Sounds like an issue in Chrome itself. Perhaps a faulty plugin. Recently installed new plugins or updates within Chrome?

Re: When you enable HTTPS inspection, gmail does not work.

Jerry — Wed, 21 Nov 2018 09:28:20 GMT

Google Chrome sandoxing is by-default dropped not by the IPS but by inspection engine. I have had the same and when made myself a Chromium instead - all started to work. Indeed it is a Chrome to blame not anything on CP R80.10.

Please try Chromium or make a "fresh" Chrome install with no sign-in to Google Account and try agian. Hope it helps if not - indeed as boss suggested please DO engage TAC,. I'm keen to get this sorted as well as it is one of the crucial parts of the intercepting Google's Cluod communication chain

Jerry

Re: When you enable HTTPS inspection, gmail does not work.

Anna_Ushakova — Wed, 12 Dec 2018 13:27:22 GMT

We have configured a new rule in Https Inspection to bypass the website - Gmail.

After the changes , the website worked as expected

Re: When you enable HTTPS inspection, gmail does not work.

sajin — Sun, 16 Feb 2020 19:11:48 GMT

Even I had a same experience with Gmail in chrome and rest of all sites work perfectly fine. I had tested in my lab and another production environment both environments seems to be fine in chrome. How to fix this issue. I couldnt find any IPS or INSPECTION settings is being blocked in chrome.