topic Re: Recommended Jumbo in General Topics

Recommended Jumbo

babicmilan — Mon, 18 Sep 2023 07:28:41 GMT

Hello, I have done JHF upgrade on MGMT server and gateways (I have installed Take 26).

Why I get notification in Smart Console about Reccomended Jumbo (Check_Point_R81_20_JUMBO_HF_MAIN_Bundle_T24_FULL.tgz) even if I have installed a newer one (version Take 26). Attached pictures.

How to resolve this?

Re: Recommended Jumbo

_Val_ — Mon, 18 Sep 2023 07:34:43 GMT

It looks like a cosmetic issue to me. T24 is shown as installed as part of T26. If you really need it fixed, open a support call with TAC: https://help.checkpoint.com

Re: Recommended Jumbo

G_W_Albrecht — Mon, 18 Sep 2023 08:22:40 GMT

This just takes a bit longer:

Take 26

Released on 14 August 2023 and moved to Recommended on 13 September 2023

So it should show Up to Date soon.

Re: Recommended Jumbo

Boaz_Orshav — Mon, 18 Sep 2023 08:39:08 GMT

As stated here - it's a cosmetic issue probably caused by a problem in the reporting mechanism between the GW and the management.

You can wither open a support request or contact me at boazo@checkpoint.com

We will need some logs to understand where the failure is

Re: Recommended Jumbo

nicolasr — Mon, 18 Sep 2023 11:13:50 GMT

Hi @babicmilan ,

Can you tell please what was installed before the upgrade to R81.20 JHF Take 26? Version and Take? Thank you!

Re: Recommended Jumbo

babicmilan — Mon, 18 Sep 2023 13:19:57 GMT

Hi @nicolasr before I had R81.20 JHF Take 24

Re: Recommended Jumbo

the_rock — Mon, 18 Sep 2023 13:35:32 GMT

Make sure smart console is up to date.

Andy

Re: Recommended Jumbo

babicmilan — Mon, 18 Sep 2023 13:51:23 GMT

Hello, the problem has been resolved without any intervention. (attached picture)

It seems as I had to wait some time.

Thanks for proposals and suggestions.

Best regards.

Re: Recommended Jumbo

the_rock — Mon, 18 Sep 2023 13:52:09 GMT

Thats been my experience with Smart Console, since, I dont know...R55 🤣🤣

Anyway, glad its solved!

Andy

Re: Recommended Jumbo

nicolasr — Mon, 18 Sep 2023 13:56:20 GMT

@babicmilan Do you still see Take 24 as recommended with Take 26 on CPUSE? Can you please share current picture of CPUSE? Thanks in advance!

Re: Recommended Jumbo

babicmilan — Mon, 18 Sep 2023 14:07:36 GMT

Not more.

Re: Recommended Jumbo

nicolasr — Mon, 18 Sep 2023 14:11:25 GMT

Thank you.

Re: Recommended Jumbo

G_W_Albrecht — Mon, 18 Sep 2023 14:47:47 GMT

Just as i have told you 8)