topic Re: Expert mode key reset in General Topics

Expert mode key reset

Matlu — Thu, 20 Jul 2023 15:16:43 GMT

Hello, everybody.

I have Clusters in R81.10 version.

Is there any way to "reset" the expert mode key of the GWs I have hooked to my SMS?

For some reason, the password has been "forgotten", and we need to enter the expert mode of the GW.

I would like to reset this password without affecting the services in production.

I look forward to your kind opinions

Thank you very much.

Chris_Atkinson — Thu, 20 Jul 2023 15:25:35 GMT

Please see:

sk106490: How to remotely reset Admin / Expert password on a Security Gateway or Secondary Management Server from a Security Management Server

sk92347: How to reset an Expert mode password in Gaia OS

the_rock — Thu, 20 Jul 2023 15:54:28 GMT

I think what Chris gave you is best reference.

Andy