topic Re: Uninstallation procedure in General Topics

Uninstallation procedure

David_Anderson — Wed, 07 Jun 2023 19:32:53 GMT

I am running the Push Uninstall from the Infinity portal and that is working.

However, after the restart their are a lot of Check Point services still running.

I am looking to achieve a complete removal of Check Point Harmony client - all files, folders, and services.

Please advise.

Thank you,

David A.

Re: Uninstallation procedure

PhoneBoy — Wed, 07 Jun 2023 21:50:14 GMT

Just to be clear, you pushed the uninstall action from Infinity Portal, the client was rebooted, and there were still services running afterwords?
I recommend a TAC case to assist: https://help.checkpoint.com

Re: Uninstallation procedure

David_Anderson — Wed, 07 Jun 2023 21:54:38 GMT

Yes. However, I think that I interrupted the second stage of the uninstallation procedure by executing a computer restart. I have run the Agent Settings --> Uninstall Client another time to another computer and left it alone. It restarts to complete the Push action on its own time and the end result is a clean and complete uninstallation. Thank you for responding.

Re: Uninstallation procedure

PhoneBoy — Thu, 08 Jun 2023 21:22:31 GMT

That seems logical, glad it eventually resolved itself!