topic Re: Account Email Change in General Topics

Account Email Change

Davyg2010011 — Tue, 25 Apr 2023 13:16:20 GMT

Hello all

I was wondering if someone could kindly please assist me with this matter. I have recently moved company and the email address I use for my CheckPoint account uses my old company email address which has now since been deleted. All my CheckPoint certifications are linked to this account, so I am wondering how do I change the email/username of my CheckPoint account if I no longer have access to my old email address since the account has been deleted?

Many Thanks

Re: Account Email Change

Chris_Atkinson — Tue, 25 Apr 2023 13:23:01 GMT

Raising a non-technical SR and working with Account Services is the typical path to move the certifications to a new account.

Alternately reaching out via: certification@checkpoint.com

Re: Account Email Change

_Val_ — Tue, 25 Apr 2023 13:23:06 GMT

You need to open a non-technical service request with Account Services via https://help.checkpoint.com. Explain that you moved to another UC account and ask them to move your certificate to the new email address.