topic Re: Support site log in issue? in General Topics

Support site log in issue?

the_rock — Fri, 17 Mar 2023 12:55:16 GMT

Hey guys,

Anyone else having this problem? I tried log into support site and keeps saying invalid username/password, which I know its not, because I just did pw reset 2 weeks ago. Had colleague try with our support account, same error.

Also tested on my iphone bypassing ISP and same problem, so definitely appears to be CP issue.

Also tried doing another pw reset, says "unknown error"...had a quick look on https://status.checkpoint.com site and did not see any issues.

Cheers,

Andy

Re: Support site log in issue?

G_W_Albrecht — Fri, 17 Mar 2023 13:08:21 GMT

True... Thank god its friday 8)

Re: Support site log in issue?

the_rock — Fri, 17 Mar 2023 13:12:44 GMT

haha, yes sir Guenther...or TGIF as new generation would say 🤣

Re: Support site log in issue?

_Val_ — Fri, 17 Mar 2023 13:51:27 GMT

No issue, everything is up and working

Re: Support site log in issue?

the_rock — Fri, 17 Mar 2023 13:55:19 GMT

Hey Val,

Correct, NOW its working, but it was down for at least 90 mins. I even had 2 customers check and they had exact same problem. Thanks again for checking in.

Have a great weekend.

Andy