topic Re: Invalid IPS Signature in General Topics

Invalid IPS Signature

r31N3r — Tue, 24 Jan 2023 15:41:27 GMT

Hello

how can I report an invalid IPS signature? We have an issue with the "PayPal Mail Phishing Containing Attachment" protection.

"...Genuine email from PayPal will never include attachments.."

Unfortunately, we receive our monthly statements from Paypal (or temporarily not) with a PDF attached. It seems to me that the signature is no longer up to date. And of course I have set this protection to detect. It's just that someone at Checkpoint should be informed about the issue.

To whom this protection issue should be addressed?

Regards

Reiner

Re: Invalid IPS Signature

Tal_Paz-Fridman — Tue, 24 Jan 2023 17:54:34 GMT

Hi Reiner

Thank you for the information.

I will forward the details to R&D owners and will update with any relevant information.

Tal

Re: Invalid IPS Signature

PhoneBoy — Wed, 25 Jan 2023 05:08:16 GMT

In general, these should be reported through the TAC.

Re: Invalid IPS Signature

Tal_Paz-Fridman — Wed, 25 Jan 2023 09:27:44 GMT

Hi Reiner,

After consulting R&D owners, please open an SR through TAC and specify that it should be moved to the Threat Operation Center (TOC)

Tal