topic Re: Alert in SandBlast equipment in General Topics

Alert in SandBlast equipment

Matlu — Mon, 16 Jan 2023 22:24:58 GMT

Hello, team.

I currently have a TE Appliance (SandBlast) that is "hooked" to a CMA of my MDS.

When I enter the SmartConsole of the CMA, the object that references my "SandBlast", I get an "X" alert.

When I see the detail of the "because" of the "X", I get the following that I share in the image.

I have a version R80.40.

Can someone help me to know why this alert appears from one moment to another, and how to repair it?

Thank you.

Re: Alert in SandBlast equipment

the_rock — Mon, 16 Jan 2023 22:55:23 GMT

Logically, based on that screenshot, it says there is no license. Are you able to apply an eval, push policy and do a test again?

Re: Alert in SandBlast equipment

Chris_Atkinson — Mon, 16 Jan 2023 23:59:15 GMT

If you connect to the device CLI is there a _valid_ license present when you issue "cplic print" command?

Re: Alert in SandBlast equipment

Matlu — Tue, 17 Jan 2023 00:19:08 GMT

Hello, Buddy

The strange thing is that the license that has been "charged" to the equipment, is a definitive license, which has just been purchased and expires in June/2023.

I just got this alert and I don't understand why.

Greetings.

Re: Alert in SandBlast equipment

the_rock — Tue, 17 Jan 2023 00:29:23 GMT

Just run cplic print -x as Chris said and it will give us better idea. Please paste the output.

Re: Alert in SandBlast equipment

Matlu — Tue, 17 Jan 2023 01:31:44 GMT

Hey,

This is the result of the command.

IP 10.49.2.217 is the IP of the CMA.
IP 10.49.2.201 is the IP of the SandBlast object.

Any idea why the alert appears in red, and "saying" that it is not licensed?

You will notice that the license is already loaded.

Greetings.

Re: Alert in SandBlast equipment

the_rock — Tue, 17 Jan 2023 04:49:24 GMT

I would verify with Licensing team and confirm.

Re: Alert in SandBlast equipment

Chris_Atkinson — Tue, 17 Jan 2023 09:33:13 GMT

Does it clear if you remove the x.x.x.217 license locally or reissue the TE license with the Mgmt IP?

Re: Alert in SandBlast equipment

G_W_Albrecht — Tue, 17 Jan 2023 09:58:13 GMT

This is one StandAlone TE1000 that had its end of support in September 2020; it also looks like you have no local TE license anymore as i only see

#5 E5117QI 31Dec2022 CPSB-TEMU-SB-1000-28VM-1Y

that had ended last December...