topic Re: where to download R81.20 images - The file you were trying to load could not be found or has bee in General Topics

where to download R81.20 images - The file you were trying to load could not be found or has been de

Martin_Valenta — Thu, 12 Jan 2023 13:41:00 GMT

None of links for downloading image for r81.20 are not working from https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk173903&partition=Basic&product=Quantum#Installation

Re: where to download R81.20 images - The file you were trying to load could not be found or has bee

the_rock — Thu, 12 Jan 2023 13:46:46 GMT

Which one are you after Martin? I just opened the link and was able to download any image I selected.

Andy

Re: where to download R81.20 images - The file you were trying to load could not be found or has bee

Martin_Valenta — Thu, 12 Jan 2023 13:52:24 GMT

https://supportcenter.checkpoint.com/supportcenter/portal/role/supportcenterUser/page/default.psml/media-type/html?action=portlets.DCFileAction&eventSubmit_doGetdcdetails=&fileid=124408 for example

Re: where to download R81.20 images - The file you were trying to load could not be found or has bee

the_rock — Thu, 12 Jan 2023 13:55:09 GMT

I see what you mean Martin. I cant open that either...by the way, would you mind providing exact image you need (is it for mgmt, gateway?), so I can try look for it

Andy

Re: where to download R81.20 images - The file you were trying to load could not be found or has bee

Chris_Atkinson — Thu, 12 Jan 2023 13:57:02 GMT

Thanks Martin, will check this internally and revert.

Re: where to download R81.20 images - The file you were trying to load could not be found or has bee

Chris_Atkinson — Thu, 12 Jan 2023 14:02:07 GMT

The relevant teams are aware and working on resolution.

Re: where to download R81.20 images - The file you were trying to load could not be found or has bee

_Val_ — Thu, 12 Jan 2023 15:45:09 GMT

Hi, we have an issue, the team is working to fix it.

Re: where to download R81.20 images - The file you were trying to load could not be found or has bee

Tsahi_Etziony — Thu, 12 Jan 2023 18:49:18 GMT

Hi all,

Should be fixed now, and sorry for the inconvenience.

We restored the image with a newer take - 631. We updated the self-updatable packages that are deployed with the image. No impact to customers regardless of the image take they use.